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# IT Program Manager

- **Company:** Sentara Healthcare Inc
- **Location:** Virginia Beach, VA, United States
- **Experience:** Expert
- **Salary:** $106,080.0 - $176,821.0
- **Contract:** Permanent contract
- **Skills:** Apple IOS, Health Informatics, Information Technology, Epic Hospital Billing, Epic Prelude, Servicenow
- **Published:** July 31, 2026
- **Apply:** https://www.sentaracareers.com/job/23648716/it-program-manager-remote/?utm_medium=%22mcloud%2Djobads%22&utm_campaign=&utm_content=IT%20Program%20Manager&utm_term=JR%2D103657

## About the Role

* Bachelor's in Computer science or relevant field preferred
 * 5+ years of experience accepted in Lieu of Bachelor's degree

Certification/Licensure

 * Certification and experience in relevant Epic application(s) Prelude, Cadence, HIM, Professional Billing, Hospital Billing, Cogito preferred
 * PMP preferred or obtained within 18 months, * Experience within healthcare IT environments
 * Familiarity with ServiceNow and Wave or similar tools
 * Ability to influence without direct authority
 * Strong stakeholder management and relationship-building skills
 * Ability to manage multiple concurrent initiatives
 * Strong organizational and prioritization skills
 * Ability to interpret complex or incomplete information
 * Strong problem-solving and decision-making capability
 * Excellent written and verbal communication
 * Ability to translate technical concepts to diverse audiences
 * Strong attention to detail

Keywords: Prelude, Cadence, HIM, Professional Billing, Hospital Billing, Cogito . Linkedln, Talroo- IT

## Description

The IT Program Manager will serve as a Revenue Cycle Systems coordination resource for One Sentara Transformation Wave initiatives and other IT-driven initiatives by centralizing intake, validating requirements, coordinating IT engagement, and aligning IT Milestone Owner assignments.

The role enables consistent execution, improves planning accuracy, and ensures cross-functional alignment. The IT Program Manager provides centralized expertise, governance, and coordination, driving operational efficiency and ensuring successful execution across IT initiatives within Clinical & Revenue Cycle systems.

Key Responsibilities

Intake & Initiative Readiness

 * Review and validate completeness of initiative documentation (BRD/TDD, scope, dependencies)
 * Identify gaps and coordinate with Initiative Owners (IOs), BRMs, and BAs

IT Ownership Coordination

 * Analyze initiative scope and determine appropriate IT ownership alignment
 * Coordinate and facilitate assignment of IT Milestone Owners
 * Support reassignment and escalation processes
 * Ensure ownership aligns with actual work effort and technical domain

Resource Coordination & Risk Management

 * Coordinate resource needs across inter-related initiatives
 * Support scope definition and risk assessment for technical programs
 * Identify cross-project risks and interdependencies and drive mitigation planning

Cross-Functional Leadership & Influence

 * Build strong relationships across IT, operations, and business leadership
 * Resolve conflicts and address project challenges across teams
 * Influence stakeholders outside direct reporting lines
 * Serve as a liaison across application, integration, analytics, and infrastructure teams

Small Project / Initiative Coordination

 * Provide coordination support for initiatives without assigned enterprise project managers
 * Track IT milestones and support execution alignment
 * Facilitate communication and issue resolution across stakeholders


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