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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technology Manager - **Company:** Great Hearts Academies - **Location:** United States (Remote available) - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Cloud Computing, Collaborative Software, Information Systems, System Configuration, Learning Management Systems, Data Integration, Data Integrity, Data Security, Issue Tracking Systems, Information Technology Operations, Pearson PowerSchool, Student Information Systems, Web Platforms, Reliability of Systems, Google Classroom, Information Technology, Data Management, Tools for Reporting, User Administration, User Accounts - **Published:** May 13, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=229bfe9bcca0e885 ## About the Role * Bachelor's degree in information technology, computer science, information systems, or a related field preferred. * 3-7 years of experience managing technology systems, IT operations, or educational technology platforms. * Experience supporting technology systems in K-12 education, online learning, or nonprofit organizations preferred. * Experience managing or administering platforms such as LMS systems, SIS platforms, and collaboration tools preferred. Technology Expertise Experience with or familiarity in the following areas is preferred: * Learning Management Systems (Canvas, Google Classroom, Schoology, or similar) * Student Information Systems (PowerSchool or similar) * Video conferencing and online learning tools (Zoom or similar) * Cloud-based systems and user management platforms Project and Systems Management * Ability to manage multiple systems and projects simultaneously while maintaining strong attention to detail and reliability. Communication & Support * Ability to clearly communicate technical information to non-technical audiences, including teachers, administrators, and families. Problem Solving * Strong troubleshooting skills and the ability to quickly identify and resolve technical challenges. How You Show Up * Demonstrates a strong work ethic and a high level of professionalism focused on delivering results. * Committed to providing excellent service to faculty, students, and families. * Exceptional communication skills and the ability to build strong, collaborative relationships. * Approaches collaboration and teamwork with honesty, professionalism, and a no-drama mindset. * Consistently (100% of the time), does what they say they are going to do.Extracurricular Activities: Teachers/staff are expected to contribute to the broader life of the school community beyond their classroom instructional duties. As part of their professional responsibilities, teachers/staff may be asked to volunteer time to support school-sponsored activities such as student clubs, extracurricular programs, academic competitions, community events, and other enrichment opportunities. Participation in these activities helps foster a vibrant school culture, supports student development, and strengthens relationships within the school community. While specific assignments may vary based on school needs and teacher/staff interests, faculty members and staff are expected to demonstrate a spirit of service and collaboration by contributing time and effort to these initiatives throughout the school year. Additional Requirements Type of clearance: * Must possess or obtain a valid Arizona Department of Public Safety IVP Level Fingerprint Clearance Card and complete Texas Department of Public Safety fingerprint clearance and background check requirements. Additional state clearances may be required. Physical functions: * Requires, but is not limited to, standing, sitting, repetitive hand and body movements, bending, squatting, and reaching. May be required to move or position equipment weighing up to approximately 50 pounds., * Bachelor's (Required), * tech systems, IT ops, or education tech platforms management: 3 years (Required) ## Description The Technology Manager serves as the leader overseeing the day-to-day management of the technology systems and infrastructure that support Great Hearts Online. This role ensures that students, families, and staff have reliable access to the technology tools necessary for teaching, learning, and school operations. The Technology Manager oversees the deployment and management of back-end systems that support instruction, school operations, and data reporting, including system configuration, user accounts, data integrity, and security. This role manages the technology ticketing system and leads customer-focused technical support practices for scholars, families, and staff. Working closely with enrollment, teachers, and academic leadership, the Technology Manager coordinates system implementations, maintains operational excellence across Nova's digital platforms, and delivers reliable technology support that enables uninterrupted teaching and learning. Duties and Responsibilities Technology Systems Management Manage the daily operation and performance of core technology systems used by Great Hearts Nova. Responsibilities include: * Oversee the administration of the Google console, ticketing system, and related educational platforms * Updates knowledge-based technology articles in the help center and teacher training courses * Manage system configuration, permissions, and user access across platforms * Ensure system reliability, uptime, and performance across the Nova technology infrastructure * Monitor system updates, upgrades, and integrations User Support & Technical Assistance Ensure students, families, and staff receive timely and effective technology support., * Coordinate technical support for faculty, staff, and families * Troubleshoot technology issues and escalate complex issues as needed * Develop and maintain help resources, guides, and documentation * Support onboarding and training for faculty and staff on key technology platforms Technology Implementation & Projects Support the implementation of new technology systems and tools across the organization. Responsibilities include: * Assist in evaluating and implementing new educational technology platforms * Coordinate technology rollouts and system launches * Support the integration of new tools with existing systems * Help manage vendor relationships and service providers Data & Systems Coordination Support effective data management and reporting across technology platforms. Responsibilities include: * Ensure systems are properly configured for accurate reporting and data management * Support the integration of data between systems when appropriate * Assist leadership teams with access to relevant technology insights and reporting tools Security & Compliance Help maintain secure and compliant technology systems. Responsibilities include: * Support implementation of cybersecurity best practices * Maintain proper access controls and user permissions * Assist with compliance requirements related to student information and data security ## Related Videos - [HR & Tech: Why can't we be friends?](https://www.wearedevelopers.com/videos/1493-hr-tech-why-can-t-we-be-friends) - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [Project Fugu: Extending the web](https://www.wearedevelopers.com/videos/832-project-fugu-extending-the-web) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [HR Tech: An Essential Ingredient for Tech-Driven Business Transformation](https://www.wearedevelopers.com/videos/1482-hr-tech-an-essential-ingredient-for-tech-driven-business-transformation) - [Swapping Low Latency Data Storage Under High Load](https://www.wearedevelopers.com/videos/746-swapping-low-latency-data-storage-under-high-load) ## Related Articles - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Should Tech Managers Be Developers First? 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