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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Field IT Engineer- Executive Services - **Company:** Republic Services - **Location:** Phoenix, AZ, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Apple IOS, Apple Mac Systems, Software Applications, Microsoft Outlook, Collaborative Software, Desktop Computing, Firmware, ICloud, Issue Tracking Systems, Microsoft OneNote, Microsoft Office, Network Connections, Peripherals, Microsoft Onedrive, Computer Equipment, Information Technology, Laptops, Servicenow - **Published:** July 1, 2026 - **Apply:** https://dejobs.org/x/x/8C451FE73AC24BAE892BA69B7A8EE114/job/ ## About the Role * 4 years of end user support specializing in MAC, Windows and mobile (Apply/Android) devices. * Experience managing and providing end user support for the Microsoft Office suite: One Drive, Outlook, Word, Excel, etc. * Experience with imaging computers, setting up and troubleshooting printers/copiers., * Minimum 2 years of hands-on network experience. ## Description POSITION SUMMARY: The Field IT Engineer - Executive Services is responsible for delivering high touch technical support to executive leadership, ensuring a seamless, technology experience across all devices and environments. This role requires advanced technical troubleshooting capabilities, strong executive presence, and the ability to operate with urgency, discretion, and precision in high-visibility situations. This position specializes in Apple ecosystem support (macOS, iOS, iCloud) while maintaining a strong proficiency across Windows platforms and enterprise mobility (iPhone and Android). Key responsibilities include proactive executive support, end-user issue resolution, ServiceNow ticket management, and device lifecycle management (imaging, configuration, and replacement). Daily activities include workstation imaging, advanced end-user technical support, software installation and upgrades, and supporting Microsoft Teams collaboration, ensuring executive readiness for meetings and key events., * Provide exemplary technical support to end-users and executive staff (remote and in-office). This will include but not limited to troubleshooting and resolving hardware and software problems, network connectivity, and providing access to systems and applications. * Provide training and guidance to employees using company IT systems, and software applications. * Serves as an escalation point for facility and end user technical issues and incidents between facilities personnel, management, and IT. * Maintain and repair computer hardware, including desktops, laptops, printers, and other peripherals. This may involve hardware, software, and firmware upgrades and replacement. * Manage and support Outlook mail clients, and Microsoft Collaboration tools such as; Teams, Office 365, One Drive, One Note. * Collaborates cross functionally to oversee the IT infrastructure operations at corporate locations. * Working with a ticketing system for assignments of end user requests * Performs other job-related duties as assigned., Our company values guide our daily actions: * Safe : We protect the livelihoods of our colleagues and communities. * Committed to Serve : We go above and beyond to exceed our customers' expectations. * Environmentally Responsible: We take action to improve our environment. * Driven : We deliver results in the right way. * Human-Centered: We respect the dignity and unique potential of every person. We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 5.1 million people in 2024 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods. STRATEGY Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation. With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers. Recycling and Waste We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers' specific needs. ## Related Videos - [Playing Pong on a shoulder press machine](https://www.wearedevelopers.com/videos/100140-playing-pong-on-a-shoulder-press-machine) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Agent Smith Gets Hardware: Autonomous IoT Hacking From Debug Port to Cloud API](https://www.wearedevelopers.com/videos/100258-agent-smith-gets-hardware-autonomous-iot-hacking-from-debug-port-to-cloud-api) - [Introducing Green IT practices to a large Software Company](https://www.wearedevelopers.com/videos/792-introducing-green-it-practices-to-a-large-software-company) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)