> Markdown version of [/jobs/ext/182311-it-support-technician-installer](https://www.wearedevelopers.com/jobs/ext/182311-it-support-technician-installer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Technician/Installer - **Company:** Ideal Software Systems, Inc. - **Location:** Meridian, MS, United States (Remote available) - **Contract:** Permanent contract - **Skills:** Adobe Analytics, Microsoft Word, Microsoft Excel, Microsoft Windows, Databases, Instant Messaging Technology, Proprietary Software, SQL Databases, Information Technology - **Published:** May 14, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=0d2c52e834e093e8 ## About the Role Do you have experience in Windows?, Do you have a High school diploma or GED?, Ideal is looking for passionate Tech Installers/Consultants that have a firm understanding of Windows OS, networking, and software installation processes. You will be consulting with large entertainment businesses and theme parks. You'll be responsible for planning, setting up, and executing the installation of our proprietary software products in arcades, amusement parks, and theme parks. You will need solid multitasking skills and the ability to manage multiple projects at the same time. If you love to travel and want to be on the ground level of some of the coolest arcades and theme parks worldwide, then this is the job for you. What Are We Looking For in You? * STRONG time management, organization, and decision-making skills * Ability to multi-task and adapt to changes quickly * Likes to travel * A problem solver with keen attention to detail * Love for technology and software * Firm understanding of Windows OS * Firm understanding of LAN and WAN networking * A WORK Together approach with open communication, excellence in service, integrity, and accountability * Knows how to address customer concerns creatively and share feedback with other teammates * Builds TRUST by working as a team member, as well as independently, with minimal supervision * Demonstrate a STRONG customer service orientation and take responsibility to ensure customers are satisfied * WOW Customers over the phone, online chat, or email * Enthusiasm and a great attitude with great customer service skills, * customer service: 1 year (Preferred) * Project Management skills * A+ Certification * AA degree in related field (Technical Call Center experience will be considered) * Previous IT or network experience: 1 year (Preferred) * Experience in Computer Science, Databases, IT, Networks or Business Information Systems * Experience with Microsoft Word and Excel and Windows OS (old and current) * SQL experience is preferred (not required) Education: * High school or equivalent (Preferred) ## Related Videos - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Winning talents through play - Corporate Gaming with AKEYI](https://www.wearedevelopers.com/videos/1062-winning-talents-through-play-corporate-gaming-with-akeyi) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1520-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [TiDB, One Layer at a Time: How Distributed SQL Became an Agentic AI Backbone](https://www.wearedevelopers.com/videos/100117-tidb-one-layer-at-a-time-how-distributed-sql-became-an-agentic-ai-backbone) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)