> Markdown version of [/jobs/ext/182511-it-support-technician](https://www.wearedevelopers.com/jobs/ext/182511-it-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Technician - **Company:** Missouri Historical Society (Inc) - **Location:** St. Louis, MO, United States - **Experience:** Experienced - **Salary:** $40,955.0 - $45,510.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Macintosh Computers, Backup Devices, Computer Networks, Data Cabling, Linux, Hyper-V, Microsoft Office, Windows Servers, Server Supported Gaming, Windows Desktop, Office365, Software Troubleshooting, Computer Equipment - **Published:** May 15, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=43e4f9065fbbfef8 ## About the Role Do you have experience in Equipment troubleshooting?, Do you have a High school diploma or GED?, Knowledge and experience in these areas is desirable: * General troubleshooting and problem solving * General knowledge of Windows servers and Active Directory * Microsoft Office365 and Office desktop apps * Windows desktop/laptop environment * General knowledge of phone systems * General knowledge of Windows Hyper-V VM environment a plus * General familiarity with networking concepts * Some familiarity with general data cabling * Video Conferencing * Mac desktop/laptop environment and hardware * General Linux environment familiarity a plus * PC hardware and port types Requirements include: * The ability to perform duties shown above * The ability to interact with others and communicate clearly and courteously * The ability to be self-directed when needed * Demonstrated troubleshooting and analytical skills * The ability to constructively work with users/fellow employees and vendors * Reliability - show up on time for scheduled shifts * College or high school degree with minimum 2 years of applicable experience * The desire to learn new things! ## Description The Missouri Historical Society is looking for technically skilled candidates with good problem-solving abilities and who display interpersonal skills for the position of IT Support Technician. The IT Support Technician is an important part of a small and dynamic IT department supporting the Institution's users and infrastructure. Duties include tasks and areas of responsibility: * User support and training - both remotely and in-person * Responding to support calls and email requests * PC hardware builds, imaging, and troubleshooting * Printer support * Monthly Backup tape offsite rotation * User onboarding and offboarding * Assisting other IT Department personnel as needed * Server support and administration * Phone and phone system support * Working with and supporting Office365 environment and applications * Working with PCs, Macs, smartphones and other hardware and software, including installation, support/troubleshooting, upgrades, and replacement * Working with building cabling, including tracing cables and doing and/or assisting with minor cable installation and troubleshooting tasks * Limited travel between three local sites: Missouri History Museum, Library and Research Center, Soldiers Memorial Military Museum, and two storage facilities will be required * Some physical work - equipment moves, rack mounting, etc., will be required * Very occasional after-hours work may be required * Other duties as assigned ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) - [Discover the open source trio you didn’t expect: .NET and PostgreSQL on Linux](https://www.wearedevelopers.com/videos/2042-discover-the-open-source-trio-you-didn-t-expect-net-and-postgresql-on-linux) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Top 6 Hackathons for Developers in 2023](https://www.wearedevelopers.com/magazine/263-top-6-hackathons-for-developers-in-2023)