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# Senior Product Manager, CRM & Sales Enablement

- **Company:** The Guardian Life Insurance Company of America
- **Location:** New York, NY, United States
- **Experience:** Expert
- **Salary:** $152,290.0 - $250,195.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Salesforce.Com, User-Centered Design
- **Published:** July 2, 2026
- **Apply:** https://guardianlife.wd5.myworkdayjobs.com/Guardian-Life-Careers/job/New-York/Senior-Product-Manager--CRM---Sales-Enablement_R000109526

## About the Role

* 10+ years of experience in product management for CRM or sales enablement
 * Experience managing and developing Product Owners
 * Field-facing experience supporting advisors or sales teams
 * Experience supporting entrepreneurial or independent agency environments
 * Strong understanding of AI concepts and product strategy integration
 * Proven ability to work across business and technology stakeholders

Preferred Experience

 * Experience with CRM or sales enablement platforms, preferably Salesforce or Seismic
 * Financial services, wealth management, or insurance experience
 * Experience with integrated advisor technology ecosystems, * People Leadership & Coaching
 * CRM & Sales Enablement Strategy
 * AI & Intelligent Automation
 * Product Roadmap Development
 * Stakeholder Engagement & Influence
 * Field Engagement & User-Centered Design
 * Change Management & Adoption
 * Continuous Improvement

## Description

At Guardian, we are transforming the advisor experience through an integrated technology ecosystem designed to drive productivity, growth, and deeper client relationships. We are seeking a Senior Product Manager to lead our Client Relationship Management (CRM) and Sales Enablement platforms, partnering closely with field teams, business leaders, and technology partners.

This role will define and execute a product strategy that supports an entrepreneurial agency model while delivering consistent, scalable, and intuitive platforms that enhance advisor effectiveness across pre-sales activities and client engagement.

You will

 * Define and drive the roadmap for CRM and sales enablement platforms aligned to Guardian's integrated ecosystem
 * Manage and coach a team of Product Owners, providing mentorship and performance feedback
 * Build a high-performing product team through coaching in agile practices and stakeholder engagement
 * Engage directly with advisors and agency leaders to understand workflows and needs
 * Translate field insights into scalable, user-centric platform capabilities
 * Balance flexibility required by entrepreneurial agencies with enterprise consistency
 * Lead development of CRM and sales enablement capabilities across advisor workflows
 * Ensure integration across Guardian's advisor technology ecosystem
 * Drive prioritization of AI-enabled capabilities within platform strategy
 * Partner with cross-functional teams to deliver product outcomes
 * Manage dependencies, risks, and vendor relationships (e.g., Salesforce, Seismic)
 * Define and track OKRs tied to advisor productivity and adoption


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