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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # MDS Resource Manager Assistant - **Company:** Friends Aware, Incorporated - **Location:** United States - **Experience:** Experienced - **Salary:** $41,600.0 - $52,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Software Applications, Web Browsers, Performance Monitor - **Published:** May 16, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=ed794dd336ff663d ## About the Role Do you have a valid Driver's License license?, Do you have experience in Windows?, Do you have a High school diploma or GED?, * Excellent verbal, written, and interpersonal skills. * Excellent time management and organizational skills. * Ability to read and interpret regulations. * Effective negotiation and conflict management skills. * Able to assist in crisis situations. * Ability to receive and maintain certification as a Certified Medication Technician (CMT). * Ability to receive and maintain Certified Employment Support Professional (CESP) Certification. * Knowledge in Windows based software (i.e.: Word, Excel, Publisher, Internet Explorer, etc.) and an ability to learn and effectively use other software applications within agency designated time-frame. * Must possess typing skills sufficient to be productive. * Valid driver's license with 3 years of driving experience and an agency approved driving record. DOT certified. * Must be at least 21 years of age. Education and Work Experience: High School Diploma or GED with a minimum of 2 years supervisory experience in a related field. ## Description * Communicates effectively and regularly with individuals served, directs line staff, parents/caregivers, Service Coordination, agency nurses and other generic agencies or service providers. * Keeps the Resource Manager informed of each person's status, including but not limited to: health, relationships, financial, behavioral support needs and PCP implementation. * Cooperates with the Resource Manager to ensure all aspects of the program meet the standards expected by the Developmental Disabilities Administration (DDA) and the Division of Rehabilitation Services (DORS). * Assists in the implementation of the Outcome Measurement System/Quality Assurance Program along with other relevant DDA/DORS standards. * Monitors incident reports to determine classification, accuracy, grammar, provide follow-up documentation, completes Agency Investigation Reports (AIR) in Carematic, and targeted staff training, where applicable. * Oversees daily operations of Day Services, Community Development Services, and Follow-Along Supports including staff assignments, scheduling of activities, and volunteers. * Provides training, mentoring, and modeling to direct care staff in the provision of services to individuals served. * Complete purchase orders for needed supplies for MDS * Maintains petty cash and individual cash accounts for MDS Program. * Conducts staff performance evaluations in a timely manner along with the Resource Manager. * Completes area observations and checklist to assist in providing regular feedback and performance monitoring of staff. * Seeks sources of non-traditional funding which would directly benefit the individual, agencies or service providers. * Based on the needs of the program, screens and interviews applicants. * Reports to the Resource Manager the quality of staff interactions. * Reports health/safety issues to the Resource Manager immediately. * Assumes all duties, in the absence of the Resource Manager, necessary to provide Meaningful Day Services without interruption including involvement in crisis situations. * Assists in supervising and evaluating all activities of interns from the local colleges. * Attends all agency and DDA mandatory trainings as defined in COMAR 10.22.01.11. * Must attend Safety Committee Meeting, Quality Assurance Committee and Admissions Meetings in the absence of the Resource Manager. * Attend Western Region Peer Network Meeting and Special Education Advisory Committee Meeting within the community to assist with community relations in the absence of the Resource Manager. * Maintains confidentiality in all matters related to the consumers program and personal circumstances. * Assists Resource Manager in the approval of MDS Staff timesheets. * Performs other duties as assigned by the Supervisor. ## Related Videos - [How Web AI Can Power the Agentic Web - Jason Mayes (Google)](https://www.wearedevelopers.com/videos/1896-how-web-ai-can-power-the-agentic-web-jason-mayes-google) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Privacy-first in-browser Generative AI web apps: offline-ready, future-proof, standards-based](https://www.wearedevelopers.com/videos/1572-privacy-first-in-browser-generative-ai-web-apps-offline-ready-future-proof-standards-based) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [Developer Time Is Valuable - Use the Right Tools - Kilian Valkhof](https://www.wearedevelopers.com/videos/1792-developer-time-is-valuable-use-the-right-tools-kilian-valkhof) ## Related Articles - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Should Tech Managers Be Developers First? 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