> Markdown version of [/jobs/ext/1828542-workstation-specialist](https://www.wearedevelopers.com/jobs/ext/1828542-workstation-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Workstation Specialist - **Company:** Professional Technology Integration (PTI) - **Location:** Allentown, PA, United States (Remote available) - **Contract:** Temporary contract - **Skills:** Active Directory, VoIP, Cisco Systems VPN Client, System Configuration, Issue Tracking Systems, System Center Configuration Manager, Wide Area Networks, Diagnostic Tools, Peripherals, Computer Equipment, Laptops, User Accounts - **Published:** July 10, 2026 - **Apply:** https://professionaltechintegration.com/PTICloud9/index.php?option=com_mycareer&job=apply&jpid=18492&Itemid=568 ## About the Role We are seeking a highly skilled and motivated Workstation Specialist to join our team for a contract engagement. This role is ideal for a detail-oriented professional who excels in a fast-paced environment and possesses strong technical and customer service skills., * Experience: 2+ years of experience in installing, configuring, and troubleshooting PC hardware/software in an enterprise LAN/WAN environment, including laptops, docking stations, and multifunction printers. * Technical Proficiency: Demonstrated ability with ticketing systems (such as Remedy), premise cabling, and diagnostic software. * Professionalism: Strong communication and customer service skills, with a high level of attention to detail and the ability to multitask effectively. * Mobility: Must possess a valid driver's license and be able to use a personal vehicle for travel to various work sites to provide support and transport equipment. * Flexibility: Willingness to travel to various sites, including occasional overnight travel for training or support as needed., * Experience installing, configuring and troubleshooting PC hardware/software in an enterprise LAN/WAN environment (Required 2 Years) * Experience installing and supporting laptops/docking stations. (Required 2 Years) * Experience installing and supporting multifunction print devices. (Required 2 Years) * Experience with Remedy or similar ticketing system. (Required 2 Years) * Experience with premise cabling (installing Cat5e/6 cable and terminations). (Required 2 Years) * Valid Driver's License. (Required 2 Years) * Ability and flexibility to travel toe areas outside of the designated region to other districts in PA to attend trainings, meetings, or assist other districts when required. (Required 2 Years) * Meetings or assist other districts when required. (Required 2 Years) * Possess the following core competencies: continuous attention to detail, high performance in a fast-paced, multitasking environment (Required 2 Years) * Disciplined to follow established SOPs, and effective communication skills, both written and spoken, in the English language. (Required 2 Years) * Experience with Cisco VPN router installation and support. (Desired 1 Years) * Experience with Active Directory. (Desired 1 Years) * Experience with Hyena System Management Software. (Desired 1 Years) * Experience with Microsoft System Center Configuration Manager. (Desired 1 Years) * Experience creating process documentation (strong writing skills). (Desired 1 Years) * Experience leading team deployments. (Desired 1 Years) * Experience reading and interpreting architectural and electrical plan sets used for remodeling facilities and/or building new facilities. (Desired 1 Years) ## Description As a Workstation Specialist, you will be responsible for providing Tier 2 hardware and software support, as well as installation and troubleshooting services, across various office locations. Your primary duties will include: * Hardware & Software Support: Install, configure, and troubleshoot PC hardware, peripherals, and software in both network and stand-alone environments. * Infrastructure Tasks: Perform cable runs and terminations (Cat5e/Cat6) and support telecommunication equipment, including VoIP sets and conferencing hardware. * Systems Management: Utilize tools such as SCCM for imaging, monitoring, and compliance reporting; manage user accounts; and assign workstation names within Active Directory. * Mobile Support: Configure, issue, and troubleshooting mobile devices, ensuring they are kept current with updates and policies. * Inventory Management: Unpack, inventory, and track computer equipment using asset management systems. * Documentation: Create and update technical process documentation to ensure efficiency and consistency. ## Related Videos - ["Workation - the (new) freedom to work"](https://www.wearedevelopers.com/videos/1086-workation-the-new-freedom-to-work) - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [Panel: New Work](https://www.wearedevelopers.com/videos/816-panel-new-work) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)