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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Provisioning Technician - **Company:** Intellecor, Inc. - **Location:** Houma, LA, United States - **Experience:** Experienced - **Salary:** $35,000.0 - $45,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Apple Mac Systems, Azure Active Directory, Microsoft InTune, Patch Management, Casper Suite - **Published:** July 16, 2026 - **Apply:** https://www.careerjet.com/job/us228993ebc24a3f00ee753d9f865d655e/eaa ## About the Role * 2-4 years of experience supporting Windows and/or macOS endpoints in an MSP or enterprise environment. * Expertise in Windows 10/11 and/or macOS administration. * Proficiency with endpoint security solutions and RMM/PSA tools. * Proven ability to multitask in a fast-paced hardware deployment environment. Preferred * Experience with Microsoft Intune, Jamf, or similar MDM platforms. * Knowledge of Microsoft 365 and Azure AD. * Relevant certifications (CompTIA A+, Network+, or Microsoft). Key Competencies * Efficiency-Driven: Capable of meeting the 2-hour setup goal while maintaining 7+ concurrent builds. * Detail-Oriented: Commitment to the QC process to ensure zero-defect deployments. * Client-Focused: Dedicated to providing a high-quality "unboxing" experience for the end user. * Proactive: Identifies recurring issues and recommends automation or process improvements. ## Description The Provisioning Technician is responsible for the end-to-end deployment, configuration, and security of client endpoint devices. This role ensures that all desktops, laptops, and mobile devices operate efficiently and securely within an MSP environment. A successful candidate will thrive in a high-volume setting, balancing technical precision with operational efficiency to meet strict deployment timelines., Endpoint Management & Deployment * Execute the full endpoint lifecycle, including provisioning, onboarding, and decommissioning. * Maintain a high-volume workflow, managing 7+ active device setups simultaneously to meet performance goals. * Troubleshoot hardware, OS, driver, and application issues during the staging process. * Performs endpoint imaging, rebuilds, and refreshes as required by client specifications. Quality Control & Operations * Maintain a "Progress Report" for every device and secure Manager sign-off for Quality Control (QC) prior to shipping. * Validate the accuracy of the specific machine, assigned user, and shipping destination. * Ensure a premium "white glove" client experience by including pre-filled "Thank You" cards and professional packaging in every shipment. * Adhere to a strict efficiency goal of 2 hours or less for a full device setup. Security & Compliance * Deploy and manage security tools including AV/EDR, disk encryption, and patch management. * Remediate vulnerabilities and ensure all endpoints comply with client security policies. * Assist in security incident responses related to endpoint hardware. Tools, Systems & Documentation * Utilize RMM, MDM, and PSA tools (ConnectWise preferred) for device management and asset tracking. * Maintain accurate asset records and contribute to the creation of Standard Operating Procedures (SOPs). * Collaborate with Service Desk and Security teams to resolve escalated technical issues. ## Related Videos - [Kubernetes dev is fun, but setup and ops isn't! 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