> Markdown version of [/jobs/ext/1830210-software-engineer-iii](https://www.wearedevelopers.com/jobs/ext/1830210-software-engineer-iii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Software Engineer III - **Company:** LexisNexis Risk Solutions Group - **Location:** Alpharetta, GA, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Amazon S3, Automation of Tests, Big Data, Continuous Integration, Software Debugging, Amazon DynamoDB, Node.Js, NoSQL, Software Architecture, Cloud Services, Software Organization, Datadog, Enterprise Software Applications, Grafana, State Machines, Mttr, Reliability of Systems, Backend, Cloudwatch, Software Version Control, Databricks, Microservices - **Published:** July 16, 2026 - **Apply:** https://relx.wd3.myworkdayjobs.com/RiskSolutions/job/Alpharetta-GA/Software-Engineer-III_R112946-3 ## About the Role * Demonstrated experience debugging production systems: reading logs/metrics/traces, isolating root cause, and implementing durable fixes. * Experience participating in an on-call rotation and handling incident triage with calm prioritization and clear communication. * 3+ years of experience in backend software development using Node.js. * Hands-on experience with AWS cloud services (such as Lambda, Step Functions, DynamoDB, S3, CloudWatch, etc.) * Experience working with relational and NoSQL databases. * Experience building internal tools, automation scripts, and operational dashboards. * Understanding microservices, APIs, and backend architecture principles to design and develop effective internal tools and operational workflows. * Familiarity with software development best practices: testing, version control, CI/CD. * Strong problem-solving skills with a track record of investigating ambiguous production issues and improving reliability. * Experience working in enterprise software, especially within healthcare, insurance, finance, or regulated industries. * Experience working with monitoring/observability tools such as CloudWatch, Datadog, or Grafana. * Experience with big data processing platforms (e.g., Databricks or similar) is a huge plus. * Hybrid Role, Once a week in office (GA) ## Description We are looking for a Software Engineer to join our Operations Engineering team, supporting a suite of internal systems critical to the performance and reliability of our enterprise insurance platform. In this role, you'll triage and debug customer-impacting issues, perform impact analysis, monitor system health, and remediate policy/order-related failures, while also building robust backend tools that help operations teams do the same at scale. Responsibilities * Triage and debug customer-impacting production incidents, identify root causes, and drive fixes through to resolution (including follow-ups and prevention). * Lead/participate in RCAs and post-incident reviews; write clear incident timelines and implement corrective/preventative actions. * Participate in on-call rotations helping to improve system reliability and operational response. * Collaborate with cross-functional teams including Support, Product, and Engineering to understand business pain points, provide feedback, and help drive improvements across the product and operational workflows. * Develop and maintain backend tools and services that support operational workflows, including issue triage, order/policy remediation, and improvements that reduce MTTD/MTTR. * Build internal dashboards, monitoring frameworks, and alerting systems to provide visibility into operational health and KPIs. ## Related Videos - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Stop using Node.js like in 2020! 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