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# Enterprise Applications Service Manager

- **Company:** Robert Half
- **Location:** De Soto, KS, United States (Remote available)
- **Experience:** Expert
- **Salary:** $110,000.0
- **Contract:** Permanent contract
- **Skills:** Business Software, Oracle Fusion Middleware, Enterprise Software Applications
- **Published:** July 11, 2026
- **Apply:** https://www.kansasworks.com/jobs/13611023

## About the Role

5+ years of experience in IT Service Management, Service Delivery, Application Support, or related leadership roles. - Experience supporting ERP and enterprise business applications in a complex organization. - Strong vendor management, stakeholder engagement, and problem-solving skills. - Proven success improving processes, reducing operational inefficiencies, and driving automation. - Excellent communication and influence skills across technical and business teams. - Manufacturing industry experience is a plus. - Oracle Fusion experience is beneficial but not required.

## Description

Join a global manufacturing organization undergoing significant technology transformation. We are seeking a hands-on, customer-focused Enterprise Applications Service Manager to lead support operations, drive continuous improvement, and serve as the key escalation point for critical business applications and ERP services.

What You'll Do

 - Lead enterprise application and ERP support services within a global environment. - Manage escalations, service delivery performance, and strategic vendor relationships. - Drive process improvements, automation initiatives, and operational efficiencies. - Coordinate application updates, releases, and change management activities. - Partner with business and IT leaders to enhance service quality and user experience. - Establish and promote best practices for service management and continuous improvement.


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