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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Infrastructure Engineering Senior Manager - **Company:** Wells Fargo - **Location:** Charlotte, NC, United States (Remote available) - **Experience:** Expert - **Salary:** $139,000.0 - $239,000.0 - **Contract:** Permanent contract - **Skills:** Application Layers, JIRA, Continuous Integration, Data Infrastructure, Middleware, IBM WebSphere MQ, Issue Tracking Systems, Information Technology Operations, JSON, Python (Programming Language), Ansible, Shell Script, Software Engineering, YAML, Scripting, Mttr, Git, Information Technology, Apache Kafka, Restful APIs, Servicenow - **Published:** July 11, 2026 - **Apply:** https://dejobs.org/x/x/B16AF009BDA44C99AD7F9479AD6B4CBB/job/ ## About the Role * 6+ years of Infrastructure Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * 3+ years of management or leadership experience * 6+ years of Middleware Messaging (Integration) application experience (IBM MQ, KAFKA) * 5+ years working closely with Middleware Integration engineers, application architects, application development teams, and infrastructure hosting teams Desired Qualifications: * 5+ years of Unix/Linux operating system administration with shell scripting proficiency * 5+ of leadership in issue resolution at scale and across the stack of technology - transport, session, presentation, and application layers * 5+ years experience in technology operations and/or engineering * 5+ years of accomplishment in meeting or exceeding metrics/quotas/KPIs and receiving positive customer feedback. * 3+ years of scripting and task automation (Python, JSON, YAML) * 3+ years of Ansible playbook development * 6+ years of network, compute, database infrastructure, IT operations * Understanding of the software life cycle and implementation process * Experience with ServiceNow/JIRA or similar customer and issue tracking system * Excellent communication skills and the ability to present complex technical issues clearly and concisely to a general audience * Strong problem-solving skills with a focus on managing business outcomes through collaboration with multiple internal and external parties. * Ability to manage numerous projects and activities simultaneously, ensuring the correct priorities are assigned and initiatives are completed within resource constraints. * Strong analytical skills with high attention to detail and accuracy * Effective in a non-hierarchical culture of collaboration, transparency, safety, trust * Proven knowledge of standard concepts, practices, and procedures within the relevant business function (e.g., ITS) * Understanding and knowledge of various internal roles (both business and technology) and how they interact with their product * Advanced knowledge of technical/business environment and problem determination strategies * REST API development * GIT usage, CICD build/pipeline management ## Description Wells Fargo is seeking an Infrastructure Engineering Senior Manager in Technology to support the Infrastructure Operations and Reliability team. Learn more about career areas and business divisions at wellsfargojobs.com This role directly supports: * Automation of operational tasks to reduce manual intervention, thereby improving Mean Time to Recovery (MTTR) and ensuring adherence to Service Level Agreements (SLAs). * Determine appropriate strategy and actions of technology operations team to meet deliverables * Implementation of Operations Automation capabilities that reduce human error, enforce consistency, and accelerate incident response across a growing and diverse LOB footprint. In this role, you will: * Manage and develop teams of individual contributors and managers in roles with moderate complexity and risk in Information Technology Systems Operations * Manage the operational outcomes of key IT services delivered by middleware messaging integration - MQ, Solace, KAFKA * Engage and influence stakeholders, internal partners and peers * Identify and recommend opportunities for technology operations process improvement and development * Leverage metrics to support infrastructure associated with applications that are highly automated, and latency sensitive, client-facing and internal applications consumed by the Business * Drive key strategic initiatives associated with infrastructure availability * Manage backups, recovery and ensure recovery includes periodic tests to ensure business continuity * Work with IT risk management, compliance and all lines of defense, including Audit, to ensure platform risks are proactively managed * Institute controls in partnership with Operation Risks to ensure risk management is sustainable * Manage the costs, demand and resource capacity for the team resources, leveraging external resources as needed * Determine appropriate strategy and actions of information technology systems operations messaging (integration) team to meet deliverables ## Related Videos - [What Developers Get Wrong About Application Quality](https://www.wearedevelopers.com/videos/233-what-developers-get-wrong-about-application-quality) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [How a Small Team Shrank a Microsoft Monorepo by 94%](https://www.wearedevelopers.com/videos/1236-how-a-small-team-shrank-a-microsoft-monorepo-by-94) - [Next Level Enterprise Architecture: Modular, Flexible, Scalable, Multichannel and AI-Ready?](https://www.wearedevelopers.com/videos/1017-next-level-enterprise-architecture-modular-flexible-scalable-multichannel-and-ai-ready) - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [How to Answer the Interview Question: “Why Do You Want to Be a Software Engineer?”](https://www.wearedevelopers.com/magazine/392-how-to-answer-the-interview-question-why-do-you-want-to-be-a-software-engineer) - [What is Software Engineering?](https://www.wearedevelopers.com/magazine/289-what-is-software-engineering)