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# Datacenter Hardware Technician

- **Company:** CYNET SYSTEMS INC.
- **Location:** Richardson, TX, United States
- **Contract:** Permanent contract
- **Skills:** Data Centers, Document Management Systems, Network Interface Controllers, Issue Tracking Systems, Storage Devices, Hardware Infrastructure, Nvme
- **Published:** May 13, 2026
- **Apply:** https://www.dice.com/job-detail/a649819c-d7a7-402b-9229-4dd32e61b12d

## About the Role

* Experience working in datacenter or infrastructure support environments.
 * Strong knowledge of server hardware components and troubleshooting.
 * Ability to diagnose hardware issues using logs and system tools.
 * Experience handling storage devices such as NVMe/SSD.
 * Ability to work with racks, servers, and physical infrastructure equipment.
 * Strong attention to detail and documentation accuracy.
 * Ability to follow technical instructions and manufacturer guidelines.

Experience:

 * Experience with server hardware break/fix support.
 * Experience performing hardware installation and decommissioning tasks.
 * Experience working with components such as HDD, SSD, DIMMs, PSUs, NICs, and fans.
 * Experience in datacenter environments supporting rack and server builds.
 * Experience with ticketing systems and incident tracking., * Experience with large-scale datacenter infrastructure operations.
 * Knowledge of asset tracking systems and hardware lifecycle management.
 * Strong problem-solving and analytical skills.
 * Ability to work in fast-paced production environments.
 * Strong communication and teamwork skills.

Skills:

 * Server hardware troubleshooting and repair.
 * NVMe/SSD installation and configuration.
 * Datacenter operations and rack management.
 * Hardware diagnostics using logs and tools.
 * Ticketing and documentation systems.
 * Cable management and infrastructure setup.
 * Asset tracking and RMA processes.
 * Rack and server build support.

Qualification And Education:

 * High school diploma or equivalent required.
 * Technical certification in IT or hardware support preferred.

## Description

* Responsible for supporting datacenter hardware operations including server decommissioning, hardware break/fix activities, NVMe/SSD installation, and rack-level infrastructure builds.
 * The role involves troubleshooting hardware issues, maintaining asset accuracy, and supporting datacenter deployment and configuration tasks in a large-scale environment., * Prepare server nodes and chassis for decommissioning.
 * Perform server hardware break/fix troubleshooting and resolution.
 * Install NVMe/SSD devices into specified server nodes.
 * Diagnose hardware faults including HDDs, DIMMs, PSUs, fans, and NICs.
 * Review and manage ticket queues for hardware issues.
 * Use BMC, SEL, and OS logs for hardware diagnostics.
 * Perform network and power fault remediation including cable and component replacement.
 * Follow parts request and RMA processes for hardware replacement.
 * Maintain accurate ticket documentation including root cause and resolution details.
 * Document hardware installation including serial numbers and asset tracking updates.
 * Configure and troubleshoot Rack Distribution Units (RDUs).
 * Support pod/MBU builds including rack assembly and switch installation.
 * Unpack, install rails, and mount switches in server cabinets per specifications.


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