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# IT Systems Support

- **Company:** Godshall's Quality Meats, Inc.
- **Location:** Greenville, SC, United States
- **Experience:** Experienced
- **Salary:** $80,000.0
- **Contract:** Permanent contract
- **Skills:** Computer Networks, Dynamic Host Configuration Protocol, Domain Name System (DNS), Routing, Software Deployment, Systems Integration, TCP/IP, Virtual Local Area Networks, Information Technology
- **Published:** July 23, 2026
- **Apply:** https://www.careerjet.com/job/us6a0b5df80e05d90b741eac281b04ab80/eaa

## About the Role

* 3+ years of experience in Help Desk role
 * Knowledge of networking concepts such as TCP/IP, DNS, DHCP, VLANs, routing, switching, and firewall fundamentals
 * Degree in Information Technology or relevant field or equivalent experience

## Description

* Are you an experienced technical support professional who enjoys digging into complex technical challenges and finding lasting solutions?
 * Do you excel at troubleshooting across software, hardware, networking, and system environments while serving as a trusted resource for customers and colleagues?
 * Are you looking for an opportunity to take ownership of escalated issues and play a key role in supporting a growing technology organization?

If that describes you, we need to talk!
What your future day will look like:

 * Serve as the primary escalation contact for advanced technical issues requiring specialized troubleshooting and problem resolution.
 * Analyze system performance, configurations, and connectivity concerns to identify and resolve complex technical problems.
 * Work directly with customers and business partners to diagnose issues through remote support sessions and technical investigations.
 * Collaborate with cross-functional teams to coordinate resolutions, validate fixes, and improve the overall customer experience.
 * Support software deployments, system integrations, and technical implementations within customer environments.
 * Contribute to team development by mentoring junior support professionals and enhancing internal support documentation.


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