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# AV Technical Support (Preparedness)

- **Company:** Fortis LLP
- **Location:** Atlanta, GA, United States
- **Experience:** Starter
- **Salary:** $145,600.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office, Microsoft PowerPoint, Cisco WebEx, Printer Maintenance
- **Published:** July 11, 2026
- **Apply:** https://www.disabledperson.com/jobs/73607219-av-technical-support-preparedness

## About the Role

* BA/BS, with 0-3+ years' experience, or 5+ years work experience
 * Audio Visual expertise is required, but no standard certification is needed.
 * Must be able to obtain and maintain Public Trust.
 * Experience in emergency response preferred, in a public health setting, desired.
 * Expertise in the use of Microsoft Office (i.e., Word, PowerPoint, Excel and Outlook Mail).
 * Ability to effectively communicate needs at all briefings to assist with operational strategy.
 * Ability to identify gaps in existing resources.
 * Ability to multitask in emergency situations.
 * Ability to be flexible with a strong sense of urgency.
 * Interpersonal communication: telephone, email, and business etiquette.
 * Strong proofreading skill and attention to detail.
 * Strong organizational skills.

## Description

* Responsible for audio visual, technical, and administrative support for response-related AV functions.
 * Provide meeting support to the Incident Manager (IM), Deputy Incident Manager(s) (DIM), Chief of Staff (CofS), and other Operations Chief response activities, as needed.
 * Timely review of e-mails requesting support related to day-to-day, and EOC operations.
 * Monitor the events scheduled on the daily staff rhythm and EOC operations calendar.
 * Set-up and prep conference rooms (actual/virtual) ahead of meetings.
 * Moderate audio bridge lines in support of conference calls.
 * Coordinate scheduling and support Envision video conferencing, audio, and web conferencing applications (Web Ex, ZOOM and MS Teams).
 * Conduct monthly AV systems checks and document issues with recommended solutions.
 * Perform basic copier/printer maintenance; this maintenance is not otherwise contracted for under standard copier maintenance agreements.
 * Work encompasses shift assignments to support 24/7/365 operations.


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