> Markdown version of [/jobs/ext/1833060-it-engineer-ii](https://www.wearedevelopers.com/jobs/ext/1833060-it-engineer-ii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Engineer II - **Company:** The Vertafore Way - **Location:** Denver, CO, United States (Remote available) - **Experience:** Experienced - **Salary:** $65,000.0 - $80,000.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Amazon Web Services, Antivirus Softwares, Apple IOS, Apple Mac Systems, Software Applications, Business Process Modeling, Cyber Security, Dynamic Host Configuration Protocol, Domain Name System (DNS), Identity and Access Management, Mobile Application Software, Local Area Networks, Network Troubleshooting, Ping (Networking Utility), Zero Trust Network Access, Server Administration, Software Deployment, Software Systems, Software Vulnerability Management, Windows Desktop, Wi-Fi Technology, Symantec, Scripting, Office365, Microsoft InTune, Tanium Platform Expertise, Vcenter, Casper Suite, Hardware Infrastructure - **Published:** July 22, 2026 - **Apply:** http://recruit.hirebridge.com/v3/application/AppLink.aspx?cid=7743&jid=609774&source=builtin.com ## About the Role * Understanding of general business issues including external factors that impact business and industry * Familiar with endpoint management solutions such as Tanium, Intune, JAMF * VDI, AWS and datacenter virtualization and support experience recommended * Familiar with MFA solutions and best practices for BYOD (MS Entra, Ping) * Experience with Anti-Virus and security response applications such as Symantec, CrowdStrike * Ability to provide excellent and timely customer service Qualifications: * Minimum of 3 years' experience maintaining and troubleshooting PC and MAC operating systems required (Windows Desktop OS, MacOS, iOS) * 3-5 years' experience with strong user endpoint troubleshooting and resolution * Minimum of 3 years' experience troubleshooting network and Wi-Fi issues end to end * Minimum of 3 years' experience with Enterprise Core Services (AD, DNS, DHCP, NPS, Imaging, Software Deployment, GPO Management, PS Scripting a plus) * 2 years' experience with Server OS, VCenter and physical server room infrastructure support Additional Requirements and Details: * Travel required up to 10% of the time. * Located and working from an office location. * Occasional lifting and/or moving up to 10 pounds., The selected candidate must be legally authorized to work in the United States. ## Description Underpinned by unmatched speed and performance power, we are the trusted backbone that's taking the insurance industry from friction to flow with Distribution Velocity - speed, performance, and trust - to drive growth at scale. With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era. Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India. Enterprise IT Engineers are responsible for supporting internal customers and clients at Vertafore in their assigned office and through the completion of assigned tickets. This position will directly impact our user's ability to improve productivity, manage account needs, standardize, and streamline processes Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: * Primarily responsible for installation, configuration, repair, replacement of workstation, other hardware components and software applications * Works closely with users to ensure smooth, uninterrupted operation of workstations and all related peripherals * Security operations including remediations, virus prevention, user and email risk analysis, vulnerability management and Identity and Access Management * Supports local network infrastructure, desk side LAN, Wi-Fi, and hardware changes * Supports Executive level issues including PC and Mac (hybrid, remote support) * Responsible for Enterprise Core Services (Active Directory, DNS, DHCP, NPS, Imaging, Software Deployment, GPO Management, O365 Management) * Server Management including patch oversight, OS upgrades, new builds, DC deployment and decommissioning * Implement and support compliance controls and auditing (IAM, Zero Trust, Domain and endpoint hardening) * Mobile Device Management and Mobile App Management * Performs formal system design bases on IS management methodologies * Applies Quality Control and Quality Assurance principles * Ability to communicate complex technical concepts to individuals varying various technical ability * Writes and maintains complete and concise technical project documentation * Presents training presentations on multiple technical levels * Familiar with ITIL best practices in time management and project management * Other duties as assigned ## Related Videos - [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Harnessing Apple Intelligence: Live Coding with Swift for iOS](https://www.wearedevelopers.com/videos/1515-harnessing-apple-intelligence-live-coding-with-swift-for-ios) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Let your iOS app read texts](https://www.wearedevelopers.com/videos/167-let-your-ios-app-read-texts) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [How to Find Tech Jobs in Vienna](https://www.wearedevelopers.com/magazine/292-how-to-find-tech-jobs-in-vienna) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)