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# Digital Project Manager

- **Company:** HSBC Group
- **Location:** London, UK
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Collaborative Software, Microsoft Office, Figma
- **Published:** May 15, 2026
- **Apply:** https://dejobs.org/x/x/0B29C229EADE4B14921C8B1C47851B99/job/

## About the Role

* Proven experience in program or project management within Retail Transformation environment
 * Demonstrable experience of working in an Agile XD environment with a contextual, real-world understanding of design-thinking frameworks, user-centred research, service, product and content design
 * Skilled and experienced with standard productivity and collaboration tools such as Office and Figma
 * Experience managing the relationship with third party vendors
 * Knowledge of common Experience Design techniques, frameworks and interdependencies in complex organisations
 * Experience managing design projects and projects with high degrees of uncertainty
 * Comfort working cross-functionally across business, technology, operations and senior leadership teams

## Description

* Be responsible for defining project scope, developing plans, supporting and coordinating team activities, and managing delivery against specific project goals, on a diverse range of financial products and services
 * Work closely with service, product, proposition and design leadership, as well as cross-functional partners, and other designers on the team to define and articulate a range of new future-state products, propositions, services and experiences
 * Support the growth, development and impact of the XD team and promoting an insight-driven, design-led culture across the business
 * Build and manage collaborative relationships with business teams, senior management, external partners and the XD team to facilitate and enable communication, understanding, cooperation and smooth, effective engagement between all parties.
 * Understand all project and product-specific goals and objectives, in the context of driving business value and meeting customer needs head on.
 * Foster high-performance and exceptional quality, enabling a culture of collaboration, innovation, and excellence in delivery across projects.
 * Develop and manage delivery schedules on multiple (practise-led) work streams, across the end-to-end design lifecycle, from initial discovery to final handover and transition to business/development teams, tracking all agreed scope, timings and budget as required.


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