> Markdown version of [/jobs/ext/1833991-enterprise-eoc-console-operator](https://www.wearedevelopers.com/jobs/ext/1833991-enterprise-eoc-console-operator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Enterprise EOC Console Operator

- **Company:** The Cma
- **Location:** Albany, NY, United States
- **Contract:** Permanent contract
- **Skills:** Databases, Data Centers, Data Warehousing, Electronic Data Processing, Networking Hardware, Information Technology, Network Server
- **Published:** July 14, 2026
- **Apply:** https://careerlink.com/job/job_synd/3138624171--enterprise-eoc-console-operator/

## About the Role

* Attentive and observant.
 * Honest and trustworthy.
 * Good and clear verbal and written communication Skills.
 * Exudes a positive attitude.
 * Good time management.
 * Willingness and ability to learn.
 * Knowledge of the operation of computer systems and related electronic data processing equipment.
 * Knowledge of modern information technology procedure and terminology.
 * Ability to record information into an incident management tracking record.
 * Ability to understand and carry out oral and/or written directions.
 * Ability to follow written instructions & procedures.
 * Ability to document internal procedures.

Preferred Skills

 * A degree related to Computer Science or any Information Technology (IT) certifications.
 * Basic knowledge of the IT configuration for a typical Data Warehouse.
 * Experience working and communicating as part of a team a team.

## Description

* Monitoring batch processes for errors, timely initiation and successful completions.
 * Monitor file transmissions for errors, timely initiation and successful completions.
 * Monitoring the infrastructure that supports the CMA applications for availability, error conditions and capacity utilization issues. This includes servers, network devices, storage, circuits, operating systems, databases, etc.
 * Monitoring the Data Center's air conditioning, electrical and fire suppression systems for availability, error conditions and capacity utilization issues.
 * Monitoring the physical access to the CMA work areas and Data Center during non-prime shift hours.
 * Dispatching technicians, vendors and/or management when an incident and/or problem is detected or reported.
 * Recording, categorizing, and assigning incidents, problems and/or requests as reported and/or detected.
 * Assisting in the development of console operations knowledge articles.
 * Executing and preparing management reports.

Work Hours:

Monday: 12pm to 8pm

Tuesday: 12 pm to 8pm

Saturday: 12 pm to 12 am

Sunday: 12 pm to 12 am


## Related Videos

- [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases)
- [The Sustainability Race: AI's Promises, Pitfalls and Potential](https://www.wearedevelopers.com/videos/100155-the-sustainability-race-ai-s-promises-pitfalls-and-potential)
- [Kubernetes Security - Challenge and Opportunity](https://www.wearedevelopers.com/videos/412-kubernetes-security-challenge-and-opportunity)
- [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)
- [Your organization as a Graph](https://www.wearedevelopers.com/videos/2051-your-organization-as-a-graph)

## Related Articles

- [Making Data Warehouses Fast: A Developer’s Story](https://www.wearedevelopers.com/magazine/107-making-data-warehouses-fast-a-developer-s-story)
- [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)
- [Top Big Data Technologies That You Need to Know](https://www.wearedevelopers.com/magazine/108-top-big-data-technologies-that-you-need-to-know)
- [Why Event-Driven Architecture Isn’t About Speed (and When You Actually Need It)](https://www.wearedevelopers.com/magazine/745-why-event-driven-architecture-isn-t-about-speed-and-when-you-actually-need-it)
- [Everything a Developer Needs to Know About MCP with Neo4j](https://www.wearedevelopers.com/magazine/604-everything-a-developer-needs-to-know-about-mcp-with-neo4j)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)