> Markdown version of [/jobs/ext/1834400-lead-network-technology-support](https://www.wearedevelopers.com/jobs/ext/1834400-lead-network-technology-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Lead Network Technology Support

- **Company:** AT&T Inc.
- **Location:** Southfield, MI, United States
- **Experience:** Expert
- **Salary:** $116,700.0 - $175,100.0
- **Contract:** Permanent contract
- **Skills:** System Configuration, DevOps, Networking Hardware, Network Monitoring, Computer Network Technologies
- **Published:** July 11, 2026
- **Apply:** https://www.careerjet.com/job/us526ebc10c5dcf89964fb59ebab4d0beb/eaa

## About the Role

Experience and knowledge of AT&T Network and IT provisioning.
Experience with both written and verbal communication to supported customers
Supervisor: No
Education/Experience: Bachelor's degree (BS/BA) desired. 5+ years of related experience. Certification is required in some areas.

## Description

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you'll lead transformation surrounded by trailblazing industry leaders like you. You'll be empowered to go above and beyond - making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups.
Overall Purpose: Ensure the reliability and continuous operation of AT&T's Optical, IP Core, Mobility, and advanced communication technologies through 24x7 technical support, fault and lifecycle management, and comprehensive understanding of end-to-end services.
Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:
Troubleshooting and Issue Resolution: Diagnose network problems, provide technical support, manage incidents, coordinate root cause analysis, restore service, and solve Tier 2 issues.
Network Monitoring and Maintenance: Monitor network performance, perform routine maintenance, optimize operations, and proactively maintain system configurations using alarm and KPI monitoring.
Configuration and Deployment: Configure network devices, deploy network solutions, manage configurations, and implement vendor/IT fixes or design changes.
Collaboration and Coordination: Work with teams, coordinate with vendors, support projects, collaborate with business partners in DevOps, and interact with customers.
Documentation and Reporting: Maintain documentation, create technical and process documentation, review and interpret technical and vendor specifications, and generate reports.


## Related Videos

- [Code meets connectivity - Developers as the powerhouse of Network API innovation](https://www.wearedevelopers.com/videos/1686-code-meets-connectivity-developers-as-the-powerhouse-of-network-api-innovation)
- [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform)
- [YOLO Developer Workflows with a Coding Agent in a Box](https://www.wearedevelopers.com/videos/100350-yolo-developer-workflows-with-a-coding-agent-in-a-box)
- [Building the Nervous System of AI - Michael Kagan (NVIDIA)](https://www.wearedevelopers.com/videos/2133-building-the-nervous-system-of-ai-michael-kagan-nvidia)
- [A Hitchhikers Guide to Container Security - Automotive Edition 2024](https://www.wearedevelopers.com/videos/1119-a-hitchhikers-guide-to-container-security-automotive-edition-2024)
- [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team)

## Related Articles

- [Basic And Advanced Networking in Dart and Flutter](https://www.wearedevelopers.com/magazine/112-basic-and-advanced-networking-in-dart-and-flutter)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026)
- [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023)