> Markdown version of [/jobs/ext/1835572-sr-epic-ambulatory-certified-analyst-community-connect](https://www.wearedevelopers.com/jobs/ext/1835572-sr-epic-ambulatory-certified-analyst-community-connect). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Sr. Epic Ambulatory Certified Analyst - Community Connect - **Company:** University of North Carolina Hospitals - **Location:** Morrisville, NC, United States (Remote available) - **Experience:** Expert - **Salary:** $86,216.0 - $123,926.0 - **Contract:** Permanent contract - **Skills:** Application Testing, Epic Ambulatory, Information Technology - **Published:** July 17, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/17612532?backUrl=%2Fcareer%2F17612532%2FSr-Epic-Ambulatory-Certified-Analyst-Community-Connect-North-Carolina-Morrisville ## About the Role UNC Health is seeking an experienced, self-motivated Epic Ambulatory Certified Analyst to join our Community Connect team. This role will support affiliated clinics and external partners utilizing UNC Health's Epic platform, with a primary focus on ambulatory workflows, provider efficiency, clinical operations, and application optimization. The ideal candidate is a proactive problem solver who can work independently, build strong relationships with clinical and operational stakeholders, and provide exceptional customer service. This position follows a hybrid work model, requiring both remote work and regular travel to Community Connect clinics for onsite support, workflow assessments, optimization efforts, and go-live activities., * Current Epic Ambulatory Certification in good standing. * Minimum of 3 years of Epic Ambulatory analyst experience within a healthcare environment. * Strong understanding of ambulatory workflows, provider documentation, orders, referrals, in-basket management, and patient care processes. * Demonstrated ability to work independently and manage multiple priorities with minimal supervision. * Excellent analytical, troubleshooting, and problem-solving skills. * Strong communication and stakeholder management abilities. * Ability and willingness to travel regularly to affiliated Community Connect clinics for onsite support. Preferred Qualifications * Experience supporting Epic Community Connect environments. * Experience supporting ambulatory practice optimization initiatives. * Knowledge of operational workflow standardization and provider efficiency programs. * Experience participating in Epic implementations, upgrades, or large-scale deployments. * Familiarity with healthcare change management and project management methodologies. Work Environment & Travel * Hybrid work model combining remote work and onsite support. * Regular travel to Community Connect partner clinics throughout North Carolina is required. * Occasional evening or weekend work may be required during go-lives and major system events., * Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience). Licensure/Certification Requirements: * Current Epic Ambulatory Certification in good standing. Professional Experience Requirements: * If a Bachelor's degree: Four (4) years of experience with IT systems and/or related operational experience. * If an Associate's degree: Six (6) years of IT systems and/or related operational experience. * If a High School diploma or GED: Eight (8) years of IT systems and/or related operational experience. Knowledge/Skills/and Abilities Requirements: * Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers. ## Description * Design, build, test, implement, and maintain Epic Ambulatory functionality. * Analyze clinical and operational workflows and recommend system improvements. * Provide onsite support to Community Connect clinics, including rounding, troubleshooting, and optimization. * Collaborate with providers, nursing staff, clinic leadership, and operational teams to gather requirements and deliver solutions. * Support new Community Connect implementations, expansions, upgrades, and optimization initiatives. * Lead or participate in application testing, validation, and change management activities. * Troubleshoot Epic application issues and coordinate resolution efforts across teams. * Develop and maintain documentation, workflows, and build specifications. * Ensure compliance with UNC Health governance, change control, and Epic best practices. * Support go-live events and post-implementation stabilization activities. ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Testing applications in a regtest development environment with the ElectrumSV SDK](https://www.wearedevelopers.com/videos/147-testing-applications-in-a-regtest-development-environment-with-the-electrumsv-sdk) - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive) - [DevSecOps: Injecting Security into Mobile CI/CD Pipelines](https://www.wearedevelopers.com/videos/273-devsecops-injecting-security-into-mobile-ci-cd-pipelines) - [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green) ## Related Articles - [How to Write a CV and Interview if You Don't Fully Qualify For The Job](https://www.wearedevelopers.com/magazine/183-how-to-write-a-cv-and-interview-if-you-don-t-fully-qualify-for-the-job) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv)