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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Product Architect (Reliability & Ops) - **Company:** Equinix - **Location:** Dallas, TX, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Agile Methodology, Artificial Intelligence, DevOps, Distributed Systems, Reliability Engineering, Reliability of Systems, Operational Systems - **Published:** May 20, 2026 - **Apply:** https://jobs.localjobnetwork.com/job/detail/87220882/Senior-Product-Architect-Reliability-Ops ## About the Role * Proven years of experience in product management, SRE, platform engineering, infrastructure operations, DevOps, or enterprise operational strategy * Experience leading large-scale operational transformation, observability, reliability engineering, or AI Ops initiatives * Strong understanding of distributed systems operations, incident management, resilience engineering, and operational automation * Demonstrated experience driving cross-functional alignment across engineering, infrastructure, SRE, security, and operations organizations * Experience building operational platforms that improve reliability, scalability, and engineering efficiency * Strong executive communication and strategic planning skills * Experience with Agile product operating models and platform portfolio management * Familiarity with AI-native operational workflows, event intelligence, and autonomous remediation systems preferred * Bachelor's degree preferred ## Description Leads the vision, strategy, and execution for the Runtime, Reliability & Operations capability domain within Equinix Engineering Excellence (E3). Owns the product portfolio and long-term roadmap for the operational platforms, reliability engineering capabilities, observability systems, and AI-assisted operational workflows that ensure resilient, scalable, and self-healing service operations across Equinix environments. This leader is responsible for transforming fragmented operational tooling and reactive support models into a unified, intelligent operational platform that improves system reliability, accelerates incident response, reduces operational toil, and enables autonomous operations at scale. The Runtime, Reliability & Operations domain is responsible for capabilities spanning observability, incident management, operational telemetry, reliability automation, service health intelligence, operational workflows, resilience engineering, AI Ops, and self-healing operational systems. Acts as the single-threaded product owner for the capability domain strategy, executive inspection narrative, investment priorities, operational maturity roadmap, and adoption outcomes across engineering, SRE, infrastructure, operations, and support organizations. The role requires balancing operational rigor and reliability engineering discipline with developer productivity, automation, scalability, and AI-native operational transformation. Responsibilities Capability Domain Strategy & Vision Defines and evolves the long-term vision, operating model, and roadmap for the Runtime, Reliability & Operations capability domain, including: * Observability platforms and telemetry pipelines * Incident, problem, and operational workflow automation * Service health intelligence and operational analytics * Reliability engineering capabilities and resilience frameworks * AI Ops and event correlation systems * Automated remediation and self-healing operations * Operational runbooks, diagnostics, and recovery orchestration * Integrated alerting, ownership, and escalation systems * Synthetic monitoring and behavioral validation frameworks * Runtime operational governance and operational readiness standards * Reliability telemetry, SLO/SLA management, and operational reporting * Establishes strategic direction aligned to Equinix reliability, operational scalability, resiliency, customer experience, and engineering productivity goals Product Portfolio Ownership * Owns a portfolio of operational and reliability platform products and capabilities, including roadmap prioritization, sequencing, dependency management, and adoption strategy. Ensures operational capabilities are reusable, scalable, and integrated into engineering and support workflows across the enterprise Executive Inspection Leadership * Partners with engineering, infrastructure, SRE, and operations leaders to shape and govern the executive inspection process for the Runtime, Reliability & Operations domain. Drives alignment between operational performance, engineering practices, infrastructure reliability, and business continuity objectives Reliability & Operational Experience Leadership * Represents the needs of developers, SREs, operations teams, infrastructure engineers, incident responders, and engineering managers. Partners with Voice of Developer and operational stakeholders to continuously improve usability, adoption, and operational effectiveness Cross-Functional Platform Leadership * Works across E3, Infrastructure, SRE, Security, Architecture, Delivery, and Operations organizations to align operational strategy and execution. Acts as the connective layer between engineering delivery, infrastructure operations, and enterprise reliability objectives Financial & Investment Planning * Develops business cases and investment strategies for operational and reliability platform capabilities. Understands the economics of operational scalability, incident management, reliability engineering, and AI-driven automation Product & Adoption Metrics * Defines and governs KPIs for Runtime, Reliability & Operations effectiveness. Uses telemetry and analytics to continuously improve reliability outcomes, operational workflows, and platform experiences Agile Product & Engineering Partnership * Partners closely with engineering, SRE, operations, and architecture leaders to define execution priorities and delivery sequencing. Ensures operational and reliability initiatives remain measurable, outcome-oriented, and aligned to enterprise priorities, Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. 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