> Markdown version of [/jobs/ext/183960-strategic-service-technology-manager](https://www.wearedevelopers.com/jobs/ext/183960-strategic-service-technology-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Strategic Service Technology Manager - **Company:** Insperity Inc - **Location:** Middleton, WI, United States - **Contract:** Permanent contract - **Skills:** Application Integration Architecture, Automation of Tests, Business Software, Test Case - **Published:** May 22, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=dd6080d8f2ad0ef7 ## About the Role Do you have experience in Technology management?, Do you have a Bachelor's degree?, * Bachelor's Degree in related field is required. * Three or more years of service technology management experience is required. * Two or more years of experience working with Human Capital Management solutions is preferred. * Sound knowledge of federal, state and local employment regulations. * Comprehensive knowledge of system inputs and outputs. * One year demonstrated project management skills in a multi-tasking environment; ability to learn and apply new concepts quickly. * Understanding of the Human Capital Management business application, system design, development, technology lingo and testing methodology. * Proven analytical and statistical skills and ability to use skills to establish baseline metrics for improvement measurement. * Leadership and organizational skills. * Proficient in technical writing skills and ability to adapt content and delivery based upon audience. * Conceptual knowledge of third-party application integration. * Proven customer service and change management skills. * Ability to effectively influence, lead and motivate teammates toward accomplishment of common goals. * Two years of proven HR/Payroll industry knowledge and experience in researching emerging trends. * Innovative and capable self-starter able to work independently and drive strategic continuous improvement. ## Description This position is responsible for participating in the vision for Traditional Employment Solutions (TES) service technology development by facilitating efforts related to strategy and technology while maintaining a focus on compliance, liability, and the client experience. Acts as the subject matter expert for overseeing the scope, definition, and execution of new modules and technology enhancements. Responsibilties: * Provides evaluation and input into the guiding vision and roadmap for TES technology and service offerings. * Manages 1 to 4 service or technology offerings within one subject area including HR, Payroll, Time or Benefits. * Works closely with Service Operations, other Centers of Excellence (COE), and other Insperity departments to ensure technology products support processes defined to serve clients and meet regulatory requirements. * Acts as the COE for TES service offering and technology knowledge. * Assists in coordinating the ongoing prioritization of product features, enhancements and upgrades as defined by customers, users and regulatory requirements. * Collaborates with Service Operations, other TES COEs, and Marketing to develop Go-To-Market plans for new services and technology. * Understands technology and assists in managing system enhancement and changes and provides system management and support, * Collaborates with internal and external personnel to develop test cases, test automation, and quality benchmarks of new product releases. * In conjunction with TES Compliance COE, monitors changes in federal, state or local regulations relating to compliance to enable a timely response for application changes to regulatory requirements. * Partners with COE process owners to assist with the development and delivery training and communication plans related to service technology product releases and enhancements. * Researches and understands emerging relevant technologies, service offerings, competitive and market intelligence. Remains abreast of new developments in services & technologies impacting Traditional employment customers by participating in continuing education/conferences and by review of literature and periodicals. * Supports process and audit efforts to ensure integrity and accountability for Sarbanes-Oxley compliance and quality assurance service-related technologies. * Develops and maintains collaborative relationships with Service Operations and stakeholders at Insperity to maintain the highest levels of customer service, quality and productivity. * Assists with the evaluation and management of third-party vendor relations for TES service technology offerings. Assists with the negotiation of partner contracts and manages partner relationships. * Works with Insperity stakeholders to ensure vendor security and legal requirements are met. ## Related Videos - [AIQSpecFlow: Improves and automates your agile process of specification and creation of testcases.](https://www.wearedevelopers.com/videos/100084-aiqspecflow-improves-and-automates-your-agile-process-of-specification-and-creation-of-testcases) - [Open Source: The Engine of Innovation in the Digital Age](https://www.wearedevelopers.com/videos/1103-open-source-the-engine-of-innovation-in-the-digital-age) - [How to add test automation to your project: The good, the bad, and the ugly](https://www.wearedevelopers.com/videos/1668-how-to-add-test-automation-to-your-project-the-good-the-bad-and-the-ugly) - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [AI as a Test Designer: Transforming Experience into Automated Testing](https://www.wearedevelopers.com/videos/1984-ai-as-a-test-designer-transforming-experience-into-automated-testing) - [What If We Designed Employee Experience Like a Customer Journey?](https://www.wearedevelopers.com/videos/1824-what-if-we-designed-employee-experience-like-a-customer-journey) ## Related Articles - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023) - [Best Companies to Work For in Germany: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/33-best-companies-to-work-for-in-germany-top-25-companies-in-2023) - [Should Tech Managers Be Developers First? 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