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# Desktop Support Technician

- **Company:** Kforce Inc.
- **Location:** Houston, TX, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Issue Tracking Systems, CompTIA Strata - PC Hardware Technology Engineer, Software Licensing, Peripherals, Computer Equipment, Os Ticket, Servicenow
- **Published:** July 14, 2026
- **Apply:** https://www.kforce.com/find-work/search-jobs/#/detail/MTY5Nn5BUUd-MjE4MjIzMlQxfjk5/

## About the Role

* A+ Certification or equivalent technical experience preferred
 * 1-3 years of desktop support, help desk, or related IT support experience preferred
 * Experience using ServiceNow or similar ticketing systems
 * Strong PC hardware troubleshooting and repair skills
 * Experience with inventory and asset management
 * Working knowledge of Windows operating systems and desktop technologies
 * Excellent organizational, communication, and time-management skills
 * Customer-focused approach with strong problem-solving abilities

## Description

Kforce's client in Houston, TX is seeking a Desktop Support Technician to provide hands-on support for computer hardware, software, and end-user technology needs. This role will assist with equipment setup, troubleshooting, inventory management, and ticket resolution while delivering excellent customer service to internal users. Key Responsibilities:

 * Provide desktop and laptop hardware support and troubleshooting
 * Install, configure, and maintain PC hardware and peripherals
 * Manage and resolve technical issues through a ticketing system (ServiceNow preferred)
 * Coordinate hardware repairs and vendor support when necessary
 * Perform device deployments, upgrades, and data migrations
 * Maintain accurate inventory of IT equipment and assets
 * Assist with workstation setups and technology-related requests
 * Follow company security, safety, and software licensing procedures
 * Document technical issues, resolutions, and inventory updates
 * Provide responsive customer support and technical guidance to users


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