> Markdown version of [/jobs/ext/1840168-application-support-specialist](https://www.wearedevelopers.com/jobs/ext/1840168-application-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Application Support Specialist - **Company:** SystemDomain, Inc. - **Location:** Troy, MI, United States - **Experience:** Starter - **Contract:** Temporary contract - **Skills:** Adobe Acrobat, Software Applications, Business Software, Collaborative Software, Common Desktop Environments, Document Management Systems, Microsoft Office, Microsoft Visio, Network Connections, Microsoft SharePoint, Video Encoding, Windows Desktop, Electronic Filing System, System Availability, Software Troubleshooting, Peripherals, Computer Equipment, Laptops - **Published:** July 17, 2026 - **Apply:** https://www.dice.com/job-detail/199f12aa-0a8f-49e2-82fd-febf59afcc63 ## About the Role * 1-3 years of desktop or application support experience in an enterprise environment. * Experience supporting Windows desktop and laptop systems. * Strong knowledge of Microsoft Office Suite and common desktop applications. * Experience supporting audio-visual equipment, video conferencing, or multimedia technologies. * Familiarity with document management systems and collaboration platforms. * Strong troubleshooting, analytical, and problem-solving skills. * Excellent verbal and written communication skills. * Ability to manage multiple support requests in a fast-paced environment. * Ability to work independently and as part of a collaborative support team., * Experience supporting legal, government, or highly regulated environments. * Experience with Zoom or other virtual meeting platforms. * Knowledge of document management or electronic filing systems. * Experience with Microsoft SharePoint, Adobe Acrobat, and Microsoft Visio. * Familiarity with audio/video recording or AV technologies. Required Technical Skills * Windows Desktop Support * Microsoft Office Suite * SharePoint * Adobe Acrobat * Microsoft Visio * Zoom * Desktop Hardware & Peripheral Support * Audio-Visual (AV) Equipment * Video Conferencing Technologies * Document Management Systems * Incident Management & Troubleshooting * End User Support Soft Skills * Excellent customer service and interpersonal skills * Strong communication skills * Analytical thinking and problem-solving abilities * Ability to learn new technologies quickly * Strong organizational and time management skills * Ability to perform effectively under pressure in live operational environments Additional Requirements * Must be available to work onsite five days per week. * Comfortable providing technical support during live meetings or business operations where immediate issue resolution is essential. * Must successfully complete a background check prior to employment. ## Description We are seeking an Application Support Specialist to provide onsite technical support in a fast-paced enterprise environment. The ideal candidate will troubleshoot desktop hardware, business applications, audio-visual systems, and end-user technical issues while delivering outstanding customer service. This role requires strong problem-solving skills, the ability to quickly learn new applications, and confidence in supporting live operational environments., * Provide first-level support for desktops, laptops, printers, peripherals, and business applications. * Troubleshoot hardware, software, network connectivity, and user account issues. * Support audio-visual, video conferencing, and presentation technologies during live meetings. * Assist users with specialized business applications and document management systems. * Resolve Microsoft Office and desktop application issues. * Install, configure, and maintain desktop hardware, software, and peripheral devices. * Escalate complex technical issues and track them through resolution. * Document incidents, troubleshooting steps, and technical procedures. * Collaborate with IT teams to ensure timely issue resolution and system availability. * Deliver excellent customer service while supporting business-critical technology. ## Related Videos - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [Systems Thinking for Performance: How to Diagnose and Fix Slow Systems without Guessing](https://www.wearedevelopers.com/videos/2103-systems-thinking-for-performance-how-to-diagnose-and-fix-slow-systems-without-guessing) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) ## Related Articles - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)