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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Solutions Architect - Managed Services - **Company:** Marco Technologies - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $119,193.0 - $190,709.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Microsoft Azure, Cloud Computing, Cyber Security, Hyper-V, IT Management, Microsoft Software, Windows Servers, Network Architecture, Network Monitoring, Network Administration, User Environment Management, Wide Area Networks, HybridCloud, Microsoft InTune, Information Technology, Hardware Infrastructure, Servicenow, Vmware - **Published:** July 31, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=6000205a9f84c578 ## About the Role * Bachelor's degree in Information Technology, Computer Science, or a related field, and seven or more years of experience in IT infrastructure, managed services, or solutions architecture; or equivalent combination of education and experience. * Microsoft certifications preferred (Azure Administrator, Azure Solutions Architect, Microsoft 365 Certified, or equivalent). * ITIL Foundation certification or higher preferred. Valid Driver's License, proof of personal insurance, and an acceptable driving record., * Deep expertise in enterprise managed services delivery models, including co-managed, fully managed, and hybrid service arrangements. * Strong knowledge of ITIL frameworks and ITSM best practices; ability to speak fluently about service management and operational governance with enterprise buyers. * Hands-on or architectural knowledge of Microsoft end-user computing technologies including Microsoft 365, Intune, Entra ID, and endpoint management. * Solid understanding of network infrastructure including LAN/WAN, SD-WAN, wireless, and network monitoring and management. * Experience with server and hybrid cloud environments including Windows Server, Azure, VMware/Hyper-V, and on-premises infrastructure management. * Demonstrated ability to develop and present executive-ready proposals, statements of work, and pricing models in a consultative pre-sales environment. * Excellent communication skills with the ability to translate technical complexity for both technical and non-technical audiences across all organizational levels. * Familiarity with PSA/ITSM platforms such as ConnectWise, ServiceNow, or HaloPSA, and RMM tooling such as NinjaOne. * Self-starter with strong organizational skills, the ability to manage multiple pursuits simultaneously, and the judgment to operate with minimal direct supervision. ## Description The Senior Solutions Architect - Managed Services is Marco's pre-sales technical leader for managed services, responsible for designing and proposing comprehensive managed services engagements for mid-market and enterprise clients. This role bridges deep technical expertise with commercial acumen - architecting solutions across end-user computing, network, server, cloud, and security, then translating that complexity into compelling, executive-ready proposals. The Solutions Architect partners closely with sales executives throughout the pursuit lifecycle, from initial discovery through proposal delivery and handoff to post-sales delivery teams. This is an individual contributor role with an opportunity to mentor junior technical staff. ESSENTIAL FUNCTIONS: * Lead technical discovery sessions with enterprise and mid-market prospects to assess current environments, uncover pain points, and identify managed services opportunities. * Design comprehensive managed services solutions spanning end-user support, network management, server and cloud infrastructure, and security operations. * Develop detailed statements of work, service level proposals, and pricing models that align client needs with Marco's managed services capabilities. * Present and defend proposed solutions to technical stakeholders, IT leadership, and C-suite executives with clarity and confidence. * Partner with sales executives to develop pursuit strategies for net-new and expansion managed services opportunities. * Collaborate with delivery and operations teams to ensure proposed managed services solutions are executable, scalable, and profitable. * Serve as a subject matter expert on ITIL frameworks, ITSM tooling, and enterprise service delivery models including co-managed, fully managed, and hybrid arrangements. * Lead and contribute to technical responses to RFPs and RFIs, ensuring proposal quality, accuracy, and competitive differentiation. * Apply deep knowledge of Microsoft technologies - including Microsoft 365, Intune, Azure, and Windows Server - to architect modern managed end-user and infrastructure solutions. * Design and propose managed network solutions including LAN/WAN, SD-WAN, wireless, and network monitoring and management. * Architect server and hybrid cloud managed solutions leveraging virtualization (VMware/Hyper-V), Azure, and on-premises infrastructure. * Contribute to the evolution of Marco's managed services portfolio by surfacing market intelligence, competitive insights, and client feedback to service line leadership. * Sync with project management and post-sales engineering to provide adequate documentation for successful delivery transitions. * Mentor junior technical staff and contribute to knowledge-sharing and best practice development across the pre-sales team. * Participate in Marco's Technology Practice Group (TPG) and managed services communities to stay current on service offerings, tooling, and delivery standards. ## Related Videos - [Blueprints for Success: Steering a Global Data & AI Architecture](https://www.wearedevelopers.com/videos/1577-blueprints-for-success-steering-a-global-data-ai-architecture) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Robots are coming into the wild! 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