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# QA Engineer - Rational Governance

- **Company:** Rational Retention, LLC
- **Location:** Albany, NY, United States
- **Salary:** $55,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Confluence, Automation of Tests, Software as a Service, Data Governance, Github, Webui, Microsoft SharePoint, Software Engineering, Test Data, Postman, Cypress (Programming Language), Backend, Bug Reporting, Data Analytics
- **Published:** July 31, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=6f4093afaf016844

## About the Role

* Proven QA experience, including manual testing, defect tracking/ticketing, and working with issue trackers (GitHub Issues or similar)
 * Experience with test automation (tooling flexible - e.g., Selenium, Playwright, Cypress, or similar)
 * Comfort working with and configuring multiple enterprise systems/environments for testing purposes (M365, SharePoint, Exchange, Confluence, or similar)
 * Strong attention to detail and ability to trace data end-to-end across systems
 * Clear written communication for bug reports, test plans, and cross-team collaboration
 * Bonus: familiarity with document/data governance, compliance, or e-discovery concepts

Nice to Have

 * Experience testing SaaS platforms with multi-source data ingestion
 * Familiarity with API testing tools (Postman, etc.)
 * Exposure to CI/CD pipelines and automated test integration
 * Familiarity with legal hold or litigation readiness processes

## Description

Rational Enterprise is hiring a QA Engineer to join the engineering team behind Rational Governance (RG), our enterprise information governance platform. RG helps organizations understand and manage unstructured data in place and in real-time - powering legal holds, preservations, retention policies, and broader risk and cost reduction across enterprise data.

As a QA Engineer on this team, you'll be responsible for validating that RG accurately discovers, ingests, and surfaces content from a wide range of enterprise data sources and that the policies built on top of that data behave as expected. This role blends hands-on manual testing with automation, and requires someone comfortable working across multiple connected systems, not just a single application.

What You'll Do

 * Create and manage test data across mock enterprise environments, including Microsoft 365, SharePoint, Exchange, and Confluence
 * Verify that content generated in these source systems is correctly captured, indexed, and searchable within the RG Web UI
 * Design and execute test plans covering document discovery, metadata capture, and policy enforcement workflows
 * Test legal hold workflows and custodian survey functionality to ensure accuracy and compliance readiness
 * Log, triage, and track defects using GitHub Issues, providing clear repro steps and context for engineering
 * Build and maintain automated test coverage for both UI and backend workflows
 * Collaborate closely with developers and product managers to understand feature requirements and edge cases
 * Participate in release testing cycles and help maintain overall product quality as new features ship


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