> Markdown version of [/jobs/ext/1840728-visa-program-leader](https://www.wearedevelopers.com/jobs/ext/1840728-visa-program-leader). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Visa Program Leader - **Company:** SCHEELS - **Location:** Tulsa, OK, United States - **Experience:** Expert - **Salary:** $47,840.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Google Docs, Microsoft Office - **Published:** July 31, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=e2b85e55dd20e17a ## About the Role * Excellent communication and customer service skills (both written and verbal), organizational skills, attention to detail and problem solving skills * Be professional and confident in attitude and appearance, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels' policies and procedures * Proficiency in Microsoft Office programs such as Excel and ability to learn Google systems like Drive, Google Docs, etc. * Ability to calculate figures and amounts including but not limited to; discounts, percentages, interest, commissions, proportions and volume. Ability to apply basic concepts of algebra and geometry * Ability to give informative and effective presentations to teach and communicate procedures while responding to questions and feedback from managers, clients, customers and the general public * Ability to meet deadlines set by First National Bank, VISA and Scheels * Schedule will include a combination of shifts during the hours of 8am - 9pm Monday through Saturday, 11am - 7pm on Sundays * Schedule will include varied hours; days, evenings, weekends, and holidays Requirements: Customer Service * Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine "Thank you" Culture * Approach daily tasks, projects and follow-up communication with energy and sense of urgency * Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact * Show respect and appreciation for others and Scheels * Arrive to work and meetings 10 minutes early Team Mentality * Genuine interest and action in helping others before yourself, regardless of recognition or reward Teach-ability * Consistent eagerness to listen, learn, apply knowledge and accept critical feedback * Ability to adapt to a changing work environment * Ability to apply concepts of basic math, grammar, punctuation and spelling, The ideal candidate will have a minimum of an associate's degree from a 2-year college or technical school; or 1-2 years of related experience and/or training; or an equivalent combination of education and experience. Physical Requirements/Lifting Requirements: Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Light work - Exerting up to 20 pounds of force occasionally, and/or to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Physical demand requirements are in excess of those for sedentary work. ## Description * Maintain a high standard of confidentiality and respect for privacy when working with customers who are applying for the Scheels VISA * Professionally process completed applications, finish the check-out process and be knowledgeable to answer questions and potential issues relating to the Scheels VISA * Coordinate new associate training for VISA specialists, Cashier, Sales Associates as well as annual VISA compliance testing for the Scheels VISA. Writes the schedule for the VISA booth staff * Complete daily logs, calculate monthly goals, track store performance all while maintaining compliance with First National Bank, VISA and Scheels regulations and standards * Stock VISA materials daily throughout the store, order VISA materials as needed; signage, folders, applications, etc. * Organize and execute Card member Appreciation Days or other special promotions at a high level according to standards set by the bank as well as Scheels Corporate Office * Maintain an orderly appearance of personal work space and surrounding areas, * Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners, Must be flexible to work assigned schedule between 9a.m. and 9p.m., Monday through Saturday, 11a.m. and 7p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays, must be available minimum of three weekends a month. 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