> Markdown version of [/jobs/ext/1840875-desktop-support-in-andover-massachusetts](https://www.wearedevelopers.com/jobs/ext/1840875-desktop-support-in-andover-massachusetts). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Support in Andover, Massachusetts - **Company:** Virtual, Inc. - **Location:** Andover, MA, United States - **Salary:** $35,360.0 - $52,000.0 - **Contract:** Permanent contract - **Skills:** Bomgar, Servicenow - **Published:** July 31, 2026 - **Apply:** https://www.juju.com/job/00000000gkq2lx ## About the Role Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Andover, Massachusetts. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as, + Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires + Knowledge of PC Imaging + Experience with change management and incident management + Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe Preferred Qualifications: + Certified Dell Technician + Expertise in Inventory Control Requirements + Must be within driving distance of Andover, Massachusetts, and be willing to work onsite. + Please note that pursuant to a government contract, this specific position requires U.S. citizenship status + Must be able to lift up to 40 lbs + Must be able to stand or walk for extended periods of time + Must be able to walk up and down stairs or ramps + Must be able to kneel and work under desks or in confined spaces + This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes What is Important to Us: + You are an excellent communicator in writing and speaking. + You have the ability to work independently but also value teamwork. + Your problem-solving skills are excellent. + You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. + You seek a community of virtue-centered co-workers and clients. ## Description + Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned ## Related Videos - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [Robots are coming into the wild! Full-Stack Robotics Engineers, be ready!](https://www.wearedevelopers.com/videos/479-robots-are-coming-into-the-wild-full-stack-robotics-engineers-be-ready) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [How to Find Tech Jobs in Vienna](https://www.wearedevelopers.com/magazine/292-how-to-find-tech-jobs-in-vienna) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)