> Markdown version of [/jobs/ext/1843372-hospitality-systems-support](https://www.wearedevelopers.com/jobs/ext/1843372-hospitality-systems-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Hospitality Systems Support - **Company:** Taos Ski Valley, Inc. - **Location:** Taos Ski Valley, NM, United States - **Salary:** $41,600.0 - $49,920.0 - **Contract:** Permanent contract - **Skills:** Desktop Computing, Office Suite, Information Technology - **Published:** July 31, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=b1eba64d85ee05bb ## About the Role * Excellent verbal and written communication skills * Excellent organizational skills and attention to detail * Excellent problem-solving & troubleshooting skills * Excellent critical thinking skills * Ability to be a self-starter and self-stopper * Can work well with little-to-no supervision * Capable of being flexible and shifting directions when asked * Ability to prioritize tasks and ask for resources when appropriate * Capable of working with others to confront and solve problems in a highly professional manner * Can maintain good humor and a cooperative attitude * Ability to learn, understand, follow, and help improve resort procedures, systems and operations * Maintain personal safety as a top priority * Strong personal character and commitment to Taos Ski Valley, Inc.'s Vision, Purpose, and Values * Provides a guest and staff experience that exceeds expectations * Ability to gracefully and humbly accept criticism and opportunities for growth * Ability to stay positive, focused, and constructive when faced with setbacks, challenges, and while working in a dynamic environment Qualifications/Knowledge: * Associate degree in IT Support/Information * Systems/Computer Science/related field preferred, certificate program or prior work experience considered * Experience in PMS and/or POS systems preferred * Basic knowledge of device troubleshooting, e.g. phones, printers, computers, preferred * Experience in ski area, resort, and/or hospitality operations preferred * Experience creating and implementing technical training and documentation preferred * Basic knowledge of Microsoft Windows and Office applications required * Ability to read and interpret technical documents, including troubleshooting and operating procedures required * Ability to work a flexible schedule including weekends, holidays, and evenings ## Description Responsible for supporting IT Hospitality systems and resort staff users, as well as improving IT support and user training. Works directly with a wide variety of staff in many situations., * Provide IT support to Taos Ski Valley staff to ensure smooth operations for all staff and guests * Work with staff to address common IT problems, including training and skill development as needed * Monitor all Hospitality systems to anticipate and address potential and known issues. Systems include but are not limited to Springer-Miller Systems, Enseo, Mitel, Salto, and Rent Manager * Conduct preventative maintenance on Hospitality systems * Assist with asset management and inventory as needed, e.g. PCs, monitors, printers, etc. * Escalate to IT staff and/or vendors as needed in unfamiliar or unusual situations, and practice good judgement in escalating as needed to build scope of support knowledge * Partner with IT staff as requested on various IT projects (support, improvement, development) * Maintain highly effective working relationships with all resort and IT staff * Follow established IT support and project standards, suggest improvement as needed * Be responsible for completing all assigned tasks and projects, communicate their status and any help that is needed * Perform tasks as needs arise with a spirit of teamwork ## Related Videos - [A guide for effective talent acquisition and sustainable integration of international employees](https://www.wearedevelopers.com/videos/1081-a-guide-for-effective-talent-acquisition-and-sustainable-integration-of-international-employees) - [One Platform Could Not Fit Them All](https://www.wearedevelopers.com/videos/1919-one-platform-could-not-fit-them-all) - [WebAssembly Revolution: Elevating JavaScript's Reach and Performance](https://www.wearedevelopers.com/videos/1149-webassembly-revolution-elevating-javascript-s-reach-and-performance) - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [How Sparking Developer Joy Unlocks Developer Productivity](https://www.wearedevelopers.com/videos/613-how-sparking-developer-joy-unlocks-developer-productivity) - [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [Software Developer Salary in Austria [2023]](https://www.wearedevelopers.com/magazine/213-software-developer-salary-in-austria-2023) - [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette) - [Swiss Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/323-swiss-business-culture-and-etiquette) - [10 Highest Paying Jobs in Austria](https://www.wearedevelopers.com/magazine/268-10-highest-paying-jobs-in-austria)