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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Platform Operations Manager (Stratus) - **Company:** McKinstry - **Location:** Seattle, WA, United States (Remote available) - **Experience:** Expert - **Salary:** $105,030.0 - $185,500.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Agile Methodology, Collaborative Software, Project Management Software, Microsoft Project, Systems Development Life Cycle, Power BI, Microsoft SharePoint, Systems Integration, Data Logging, Backend, Acumatica Cloud ERP Platform, Information Technology - **Published:** July 3, 2026 - **Apply:** https://www.juju.com/job/00000000gdbi61 ## About the Role + Minimum 8 years of experience in fabrication, off-site manufacturing, VDC, or construction operations, with direct hands-on use or support of production technology platforms; Stratus experience strongly preferred. + Bachelor's degree in Construction Management, Engineering, Information Technology, Business, or related field, or equivalent professional experience. + Demonstrated ability to operate as the voice of the user: observing workflows, identifying inefficiencies, defining prioritization, and translating field needs into platform direction. + Experience owning end-user training, documentation, and SOPs for an operational platform across multiple sites or teams. + Strong troubleshooting and triage skills, with experience logging and managing tickets and coordinating issue resolution with technical and vendor resources. + Strong written and verbal communication skills, with the ability to communicate effectively across shop-floor users, technical partners, and division leadership. + Ability to partner effectively with a separate platform-administration function, respecting lane boundaries while championing the needs of the line. + Proficiency with Microsoft 365 and collaboration tools; familiarity with SharePoint, MS Project, and Power BI are a plus. + Comfortable working safely in industrial fabrication environments and traveling to project and fabrication sites as needed (estimated travel up to 20% annually), including on-site presence during go-live activities. + Direct hands-on experience with the Stratus Manufacturing platform preferred. + Experience in the construction, AEC, mechanical contracting, or off-site manufacturing industries preferred. + Familiarity with integrated construction systems such as Acumatica, Procore, or related ERP/project platforms preferred. + Knowledge of software development life cycle (SDLC) and Agile methodologies, and exposure to platform release and configuration governance preferred. + Certifications such as Lean/Six Sigma or relevant platform/product credentials preferred. ## Description At McKinstry, we are committed to advancing innovation in construction by equipping our teams with the tools, insights, and support they need to deliver meaningful impact. We are seeking a **Platform Operations Manager (Stratus)** to join our Construction Division-someone who brings strong operational insight, a user-first mindset, and a passion for driving technology adoption across fabrication and field teams. This is a high-impact individual contributor role focused on ensuring the Stratus platform delivers real value across fabrication operations. This role owns the platform's strategic direction, prioritization, and day-to-day operation on behalf of the Construction Division. Unlike traditional product roles, this position is embedded with the people doing the work-owning how the platform is adopted, experienced, and continuously improved in real-world environments. Reporting directly to the Director - Digital Construction, with a dotted-line relationship to the Business Unit Manager - Network of Shops, this role serves as the voice of the user-partnering directly with detailing teams, fabrication shops, and field leaders to identify needs, set priorities, and ensure the platform performs in practice. In partnership with an enterprise platform administrator who owns backend configuration and integrations, this role leads the frontline experience and ensures platform decisions stay grounded in real-world use. This is not a traditional product or IT role. It is an operations-focused position with clear ownership of platform outcomes-offering the opportunity to influence strategy, drive adoption, and see the direct impact of your work as McKinstry continues to scale its construction technology capabilities. This role is based in **Seattle, WA** and follows a **hybrid work schedule** , with **travel** to project and fabrication sites. Key Responsibilities + Own the strategic direction and prioritization of the Stratus platform on behalf of the Construction Division; identify opportunities for improvement, functional gaps, pain points, and field needs, and translate them into a prioritized backlog that directs the platform roadmap. + Own end-user enablement across all Stratus sites: lead end-user training, serve as the first point of contact for new-hire enablement, and maintain the standard operating procedures and end-user documentation for line use of the platform. + Serve as the user-facing reviewer in the release lifecycle: perform second-line testing and sign-off before each production release, validate that data captured at the line matches business intent, and flag collection gaps and integration breakages observed in the field. + Triage all line-level issues and own first-line support: log tickets on behalf of users, perform routine user setup and access requests within governance guardrails, and provide field evidence to support vendor escalations driven by the Enterprise platform administrator. + Maintain tight partnership with the Enterprise Stratus platform administrator through shared rituals (weekly Stratus sync, pre-release reviews, and quarterly platform health reviews), ensuring platform decisions stay anchored to line reality and reporting platform direction and adoption up through the Director of Digital Construction and Shop leadership. ## Related Videos - [Developing the Backend with Stefan Lingler, CTO at Shpock](https://www.wearedevelopers.com/videos/100360-developing-the-backend-with-stefan-lingler-cto-at-shpock) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [Platform Engineering vs. DevOps Why not both?](https://www.wearedevelopers.com/videos/885-platform-engineering-vs-devops-why-not-both) - [Nest.js - TypeScript in the backend can also be clean](https://www.wearedevelopers.com/videos/1033-nest-js-typescript-in-the-backend-can-also-be-clean) - [Empowering Thousands of Developers: Our Journey to an Internal Developer Platform](https://www.wearedevelopers.com/videos/1519-empowering-thousands-of-developers-our-journey-to-an-internal-developer-platform) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [What Makes WeAreDevelopers World Congress Different From Every Other Tech Event?](https://www.wearedevelopers.com/magazine/701-what-makes-wearedevelopers-world-congress-different-from-every-other-tech-event) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)