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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Application Engineer II - **Company:** Pavion Corp - **Location:** Millstone, NJ, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Multitier Architecture, Computing Platforms, Software Documentation, Computer Programming, Databases, System Configuration, Firmware, Internet Protocol, Knowledge Management, Network Configuration and Change Management, Expertise in Genetec Systems, Security Software, Windows Desktop, Lenel - **Published:** July 2, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/17462657?backUrl=%2Fcareer%2F17462657%2FApplication-Engineer-Ii-New-Jersey-Millstone-Township ## About the Role * High school diploma * 3-5 years' experience in electronic security systems, with a focus on access control and video surveillance platforms * Proficiency in troubleshooting Windows-based applications, IP networks, and security system components * Experience with common security software platforms (e.g., LenelS2, Genetec, Milestone, Avigilon, etc.) * Strong communication skills and the ability to explain technical concepts to both technical and non-technical audiences * Ability to work independently, prioritize tasks, and support multiple concurrent issues * Willingness to participate in a rotating on-call schedule or after-hours support as needed * Primarily office-based, with occasional field visits as needed, * Certifications from major manufacturers (e.g., Lenel, Genetec, Milestone) ## Description Technical Support & Troubleshooting * Provide advanced remote support to operations and service teams for the configuration, programming, and troubleshooting of access control and video management systems (VMS) * Respond to service escalations and provide Tier II/III support for complex system issues * Collaborate with field teams during system cutovers, upgrades, and migrations * Interpret system documentation, wiring diagrams, and as-built drawings to assist with field-based troubleshooting * Ensure accurate ticket documentation and timely response in alignment with service-level expectations System Configuration & Commissioning * Assist with system commissioning, database configuration, credential integration, and device programming for supported platforms * Support initial setup and deployment of access control and video management systems according to project specifications * Configure user access levels, schedules, and system rules to meet operational or security requirements * Perform device address assignment, network configuration, and firmware initialization for controllers, cameras, and peripheral devices * Validate system functionality through pre-commissioning tests and assist with final system acceptance testing * Collaborate with field technicians and project managers to ensure accurate implementation of engineered designs Product Testing & Platform Expertise * Maintain expert-level knowledge of supported manufacturers and platforms (e.g., LenelS2, Genetec, Milestone, Avigilon, Exacq, etc.) * Participate in product testing, firmware validation, and pilot rollouts for new technologies or updates Documentation & Knowledge Management * Support the development and maintenance of: + Standard operating procedures (SOPs) + System configuration templates + Knowledge base documentation ## Related Videos - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Playing Pong on a shoulder press machine](https://www.wearedevelopers.com/videos/100140-playing-pong-on-a-shoulder-press-machine) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Agent Smith Gets Hardware: Autonomous IoT Hacking From Debug Port to Cloud API](https://www.wearedevelopers.com/videos/100258-agent-smith-gets-hardware-autonomous-iot-hacking-from-debug-port-to-cloud-api) ## Related Articles - [Events like RSAC Get You CISOs. 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