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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior ServiceNow Developer/Architect - **Company:** UNITECH CONSULTING, L.L.C. - **Location:** United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Applications Architecture, Cascading Style Sheets (CSS), Web Development, Integrated Library Systems, JSON, Python (Programming Language), Metadata, Scrum Methodology, ServiceNow Application Engine, Systems Integration, Extensible Markup Language (XML), Scripting, Client Side Scripting, AngularJS, Information Technology, ServiceNow Customer Service Management, Servicenow - **Published:** July 5, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/17487723?backUrl=%2Fcareer%2F17487723%2FSenior-Servicenow-Developer-Architect ## About the Role The candidate must be able to inherit custom scoped applications, analyze existing code and workflows, estimate backlog stories, develop fixes and enhancements, support ServiceNow upgrades, coordinate Dev/Test/Production promotion, and work directly with product owners, business testers, the ServiceNow platform team, OCIO security, and the COR. The candidate must demonstrate hands-on development experience in complex, scoped applications, including ServiceNow Customer Service Management/Customer Service module, AngularJS, Service Portal, HTML/CSS, scripting, workflow logic, integrations, JSON, and Python. Need demonstrable experience with ONIX, MARC21, Integrated Library Systems, ISBN, ISSN, and ISNI, and the Library states it will not train the key resource on those standards. Mandatory Requirements - The resume must clearly show: * 12+ years of IT experience. * 7+ years of ServiceNow experience. * Hands-on work with complex custom/scoped ServiceNow applications. * ServiceNow Customer Service module / CSM experience. * AngularJS web development experience. * HTML/CSS experience. * Complex workflows, integrations, scripting, business rules, client scripts, UI actions, scheduled jobs, notifications, and portal work. * JSON and Python. * Automation of ServiceNow or integration components. * MARC21 and ONIX understanding. * Familiarity with ISBN, ISSN, and ISNI standards. * Experience with Integrated Library Systems, preferably FOLIO, Voyager, Alma, OCLC Connexion, Koha, Sierra, or other cataloging/acquisitions systems. Strongly Preferred: * ServiceNow Service Portal development for public/external users. * Experience with publisher, library, cataloging, acquisitions, metadata, serials, or bibliographic workflows. * Experience building or maintaining MARC export/import logic. * Experience parsing XML/ONIX files and mapping metadata to application records. * API integration with FOLIO or another ILS. * Experience with ServiceNow MID Server. * Experience with update sets and ServiceNow application repository promotion. * Experience supporting annual ServiceNow upgrades. * Section 508/accessibility testing exposure. * Federal client experience. * Experience writing sprint estimates and working in Kanban/Scrum delivery. Mandatory Certifications: * Active/verifiable ITIL v3 or higher. * Active/verifiable ServiceNow Certified System Administrator. * Active/verifiable ServiceNow Certified Application Developer. * Active/verifiable ServiceNow Certified Implementation Specialist; CIS-CSM preferred. Other CIS specialties may be acceptable only if the candidate otherwise meets the exact ServiceNow CSM/scoped-app requirements. ## Description Senior ServiceNow scoped-application architect/developer to lead O&M and enhancement work for three Library of Congress ServiceNow applications: PrePub Book Link, MARS, and ISSN Uplink., * Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling. * No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. * Message frequency will vary depending on the application process.Msg & data rates may apply. * OPT out at any time by texting "Stop". ## Related Videos - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [How to Stop Choosing JavaScript Frameworks and Start Living](https://www.wearedevelopers.com/videos/118-how-to-stop-choosing-javascript-frameworks-and-start-living) - [A Data Mesh needs Open Metadata](https://www.wearedevelopers.com/videos/505-a-data-mesh-needs-open-metadata) - [Tips and Tricks for Working with JSON](https://www.wearedevelopers.com/videos/1229-tips-and-tricks-for-working-with-json) - [Bringing Clarity to Event Streams: Enabling Analytics and AI Through Rich Metadata](https://www.wearedevelopers.com/videos/1616-bringing-clarity-to-event-streams-enabling-analytics-and-ai-through-rich-metadata) - [Introducing JSON Structure](https://www.wearedevelopers.com/videos/100219-introducing-json-structure) ## Related Articles - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers) - [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers)