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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # TSM37409092 - W2 - Workstation Technician (Analytical/Technical, Customer service, configuration, Install) -Onsite - **Company:** Tanson Corp - **Location:** Jacksonville, FL, United States - **Experience:** Experienced - **Salary:** $60,000.0 - $100,000.0 - **Contract:** Permanent contract - **Skills:** Client Server Models, Cyber Security, Desktop Computing, Issue Tracking Systems, Software Requirements Analysis, Wide Area Networks, Information Technology - **Published:** July 4, 2026 - **Apply:** https://www.careerjet.com/jobad/us5462c0cd7dea98eb2bef3c805190d214 ## About the Role * Two (2) years of customer service experience. * Incumbents will possess good organizational skills as well as good written and oral communication skills. * Maintains strict confidentiality of information and exhibits good customer service skills, including the ability to work as a collaborative team member. * Understanding of and has demonstrated the ability to use ticket tracking software and related tools for documentation of operations. * Possess flexibility with workloads to accommodate special projects or requests and high priority orders. * Understanding of computer-related terminology (CPU, Internet, Networking, Client/Server, LAN/WAN, etc.) in order to provide evaluation of customer requests to match needs with appropriate IT solutions (hardware or software). * Must be able to tolerate bending, stooping, kneeling, squatting, and working with his or her arms above shoulder level. * Must be able to lift seventy-five pounds or more. * Must be able to distinguish colors. Preferred Skills & Experience: * Two (2) years customer service experience supporting computers. *OR* * Associates degree. *OR* * Two (2) years Technical School training in Computers, Technology, Electronics or a related field. Required Education: High School Diploma. Schedule Notes: * Must have workstation skills & experience. * High level of customer service is required. ## Description * Ensure equipment is labeled according to Client specifications. * Researches, verifies, and documents device specifications according to purchase order and Client standards. * Works in conjunction with service and business units to relocate equipment as requested by departments. * Works independently while providing on-site installation, customer service, and technical installation and/or repairs support per department or individual customer requests. * Serves as technical and equipment liaison in the field as needed to collaborate with other support services (e.g., Help Desk, Applications, Materials Management, etc.). * Assists with end user training as needed and is able to explain basic concepts and procedures such as hardware and software requirements, moves/adds/changes implications, scheduling and impacts on the customer of proposed break/fix options to a large and diverse customer base. * Maintain inventory of supplies and equipment necessary to complete installations or repair requests. * Collaborate with other IT Infrastructure areas to manage parts inventory. * Evaluates and processes equipment according to IT Security policy and guidelines. * May require overtime and on-call participation., Auto Body Technician Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. 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