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# Computer Support Associate I - Infrastructure

- **Company:** Cube hub
- **Location:** Fuquay-Varina, NC, United States
- **Experience:** Starter
- **Salary:** $27,040.0 - $28,080.0
- **Contract:** Permanent contract
- **Skills:** Computer Networks, Computer Literacy, Python (Programming Language), Microsoft Office, Windows PowerShell, Software Tools, Information Technology, Servicenow
- **Published:** July 16, 2026
- **Apply:** https://www.careerjet.com/jobad/us956ad2586fc1f4859a748c2ec02d9fb7

## About the Role

Knowledge of computing and networking concepts and fundamentals

 - Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
 - Knowledge of computer security policies and a general overall knowledge of computer security concepts
 - Ability to drive locally
 - 1 year or more IT experience preferred, but recent college graduates will be considered
Education Requirements:

 - Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent

## Description

Infrastructure Engineer
Visa sponsorship is not available, now or in the near future, for this position.
Must be able to work 1st and 3rd shift. 1st shift hours 6:00 AM - 4:30 PM 3rd shift hours 6:00 PM - 5:00 AM. Assignment will start 1st shift but during busy season and needs candidate will need to be flexible to work 3rd shift hours as well.
Job Description: To provide onsite deskside Tier 2 support performing the following duties:
Primary Duties for this role:

 - Deploying new computers to replace old ones.
 - Upgrading to window 11 from 10
 - Imaging computers
 - Disposing of outdated assets
 - Strong Software skills: PowerShell, python, etc.
 - On your feet a lot
 - Must be able to lift 50 pounds
 - Metatarsal safety boots required first day
 - Lifting and moving printers
Additional details:

 - Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Service Now, following KB articles for problem resolution, and following unit specific processes.
 - Responsible for effective e-mail communications and ability to create and maintain basic
documents/records

 - Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
 - Maintains equipment, supplies, data supporting processes or operations.


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