> Markdown version of [/jobs/ext/1848885-senior-technical-application-specialist-vision-next-gen](https://www.wearedevelopers.com/jobs/ext/1848885-senior-technical-application-specialist-vision-next-gen). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Technical Application Specialist | Vision Next Gen - **Company:** Epicor Incorporated - **Location:** Bensalem, PA, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Business Analytics Applications, Software Applications, Application Services, Client Server Models, Computer Networks, Databases, Desktop Environments, Microsoft Servers, Microsoft SQL Server, TCP/IP - **Published:** July 10, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/17541454?backUrl=%2Fcareer%2F17541454%2FSenior-Technical-Application-Specialist-Vision-Next-Gen-Pennsylvania-Bensalem ## About the Role Transform technical challenges into solutions! As a Senior Technical Application Specialist, you will identify and troubleshoot technical issues related to Vision ERP software, providing ongoing technical support to our customers in the automotive parts field. You will be responsible for acting as a direct resource for our customers, ensuring their systems run smoothly and efficiently. We are seeking applicants with strong problem-solving skills, excellent customer service abilities, and a solid understanding of ERP systems., * At least 4 years of experience in service support. * Good knowledge of Microsoft Server and Unidata or other PICK Databases. * Database management and architecture experience. * Knowledge of ERP systems is an asset. * Experience with documenting procedures. * Good problem-solving skills. * Ability to work well with a team in a fast-paced, constantly changing environment. * Outstanding customer service skills and dedication to the customer service experience. * Dependability to be at work during assigned shifts and to complete work as expected. * Familiarity with Windows server and desktop environments. * Ability to multitask and meet specific goals set by supervisors and management. What could set you apart: * Knowledge of Microsoft SQL, Excel, Word, ERP applications, or analytical tools. * Good knowledge of networking (TCP/IP, UDP). * Knowledge of financial, manufacturing, retail, or distribution business processes. * Database administration, installation, and configuration experience. * Willingness to travel for business as required. * Ability to work all available shifts, including nights, weekends, and holidays. ## Description * Acquire and maintain current knowledge of Vision ERP software. * Provide software and hardware support for existing customers. * Diagnose technical and/or system problems via phone, email, or chat; troubleshoot, repair, and test solutions; fully document and escalate if necessary. * Follow procedures to troubleshoot client-server software application issues involving Microsoft SQL, Microsoft Server, and network printers. * Stay up-to-date with software updates and changes to provide timely and accurate solutions to customers. * Contribute to and use the department's knowledge base articles and FAQs. ## Related Videos - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Agile work at CARIAD – Creating a customer web application for controlling the vehicle ](https://www.wearedevelopers.com/videos/200-agile-work-at-cariad-creating-a-customer-web-application-for-controlling-the-vehicle) ## Related Articles - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)