> Markdown version of [/jobs/ext/1849094-senior-helpdesk-tech](https://www.wearedevelopers.com/jobs/ext/1849094-senior-helpdesk-tech). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Helpdesk Tech - **Company:** IPTA TENNIS LLC - **Location:** United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Information Systems, Text Processing, Electronic Mailing, Computer Equipment, Information Technology - **Published:** July 16, 2026 - **Apply:** https://www.clearancejobs.com/jobs/9037029/senior-helpdesk-tech ## About the Role * Are curious and excited about technology * Like solving problems and figuring things out * Can take initiative but also enjoy working with a team * Want to keep learning, growing, and challenging themselves If you're someone who's eager to jump in, learn something new, and make an impact-you'll fit right in here., * Bachelor's degree in Computer Science, Information Systems, Engineering, or other Scientific/Technical discipline * Ten (10) years of experience in a similar role * Must meet IAT-II requirements * Active Security clearance ## Description * Provide technical assistance to computer users * Answer questions or resolve computer problems for clients in person, or via telephone or electronically * May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems ## Related Videos - [A beginner’s guide to modern natural language processing](https://www.wearedevelopers.com/videos/858-a-beginner-s-guide-to-modern-natural-language-processing) - [Contract Testing with MCP: Building Self-Describing, Self-Testing APIs](https://www.wearedevelopers.com/videos/100040-contract-testing-with-mcp-building-self-describing-self-testing-apis) - [Multilingual NLP pipeline up and running from scratch](https://www.wearedevelopers.com/videos/901-multilingual-nlp-pipeline-up-and-running-from-scratch) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) - [Ranking Amazon Reviews by Quality with Pointwise Ratings learned from Pairwise Data](https://www.wearedevelopers.com/videos/2-ranking-amazon-reviews-by-quality-with-pointwise-ratings-learned-from-pairwise-data) - [How to develop an autonomous car end-to-end: Robotic Drive and the mobility revolution](https://www.wearedevelopers.com/videos/22-how-to-develop-an-autonomous-car-end-to-end-robotic-drive-and-the-mobility-revolution) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)