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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Sr. Program Manager - Cloud & AI Infrastructure - **Company:** Lenovo - **Location:** Morrisville, NC, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Cloud Computing, Data Centers, Microsoft Office, Microsoft PowerPoint, Systems Integration, AI Infrastructure - **Published:** July 2, 2026 - **Apply:** https://jobs.localjobnetwork.com/apply/add/87238841/1 ## About the Role * 10+ years of project/program management experience in a complex, cross-functional environment * Experience supporting customer engagements and delivering customer-facing programs * Background in Compute, Storage, or GPU/AI infrastructure solutions Preferred Qualifications * Experience within OEM, ODM, or system integration environments in the data center industry * Strong financial acumen, including P&L understanding (MBA a plus) * Proven ability to operate in a fast-paced, global, and matrixed organization * Familiarity with CSP business models and hyperscaler environments * Strong critical thinking, problem-solving, and executive communication skills * PMI certification preferred * Proficiency with project management tools and Microsoft Office (Excel, PowerPoint, scheduling tools) * Knowledge of hardware manufacturing processes (PCBA, Building Block, L10-L12) ## Description As an individual contributor, you will operate at the intersection of program management, customer engagement, and operations, partnering with cross-functional teams across geographies to ensure successful execution. You will work closely with senior leadership (Director to VP level) and must bring strong business acumen, structured problem-solving, and a customer-first mindset to deliver results in a fast-paced, deadline-driven environment., Customer & Account Leadership * Lead cross-functional account teams supporting RFx bidding, contract execution, customer scorecards, and QBR/QTR delivery * Define account strategies and priorities to ensure consistent, high-quality customer engagement * Drive RFx processes end-to-end, including kickoff, coordination, tracking, and executive readiness for internal reviews * Manage ongoing account cadence (calls, reviews) to track opportunities, risks, and actions * Identify gaps in customer expectations and drive resolution through structured follow-up and accountability * Support pipeline tracking and contribute to achievement of revenue and growth targets Program & Delivery Management * Lead end-to-end delivery of CSP offerings, ensuring programs are executed on time, within scope, and on budget * Manage complex, cross-functional teams (Engineering, Quality, Supply Chain, Services, Operations, etc.) across global regions * Build and execute detailed project plans, including milestones, dependencies, and readiness checkpoints * Track program readiness across key dimensions (BOM validation, Dataline enablement, ECNs, CTO/LTO configurations) * Establish and run governance cadences (e.g., ODT/BMS reviews) to monitor progress, mitigate risks, and drive alignment * Maintain accurate program documentation and centralized repositories Operational Excellence & Continuous Improvement * Oversee sustaining change processes (PCRs, PCNs), including coordination, validation, and cross-functional approvals * Partner with Engineering, Quality, and Fulfillment teams to resolve issues and ensure successful delivery outcomes * Track and report on key program KPIs (e.g., time-to-delivery, NRE payment milestones) * Lead Lessons Learned sessions to drive continuous improvement across programs and processes * Develop and maintain account playbooks and functional team maps to enable internal alignment and onboarding ## Related Videos - [Big Business, Big Barriers? 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