> Markdown version of [/jobs/ext/1851859-on-site-service-engineer-ai-data-center](https://www.wearedevelopers.com/jobs/ext/1851859-on-site-service-engineer-ai-data-center). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # On-Site Service Engineer AI Data Center - **Company:** Idexcel, Inc. - **Location:** Memphis, TN, United States - **Experience:** Expert - **Contract:** Temporary to permanent - **Skills:** Data Centers, Microprocessors, Firmware, Dell PowerEdge, AI Infrastructure, Graphics Processing Unit (GPU), AI Platforms, Hardware Infrastructure, Network Server, Server Operating Systems & Platforms - **Published:** July 22, 2026 - **Apply:** https://www.dice.com/job-detail/0f2aa9f3-b792-4f56-9f20-76b1dca7dff8 ## About the Role * 3 5+ years of experience in data center, field service, or enterprise server support. * Hands-on experience with server hardware troubleshooting and repair. * Experience with server deployments, replacements, and component-level repairs. * Knowledge of Linux or similar operating systems. * Strong troubleshooting and problem-solving skills. * Excellent communication and documentation abilities. * Ability to work independently in a customer-facing environment. * Ability to lift up to 50 lbs. * Willingness to support flexible schedules and on-call requirements. Preferred Qualifications * Dell PowerEdge server experience. * Experience supporting enterprise data center environments. * Experience with GPU-based systems. * Experience with AI infrastructure platforms. * Experience with water/liquid-cooled servers. * Hardware build experience, including PC/server assembly. * OEM certifications or security clearance experience., The ideal candidate is a hands-on technical professional with strong server hardware experience, excellent troubleshooting skills, and the ability to support critical data center operations in a fast-paced environment. ## Description We are seeking an experienced **On-Site Service Engineer** to support enterprise data center and server environments, including next-generation AI infrastructure platforms. This role requires hands-on experience with server hardware, troubleshooting, maintenance, and customer-facing technical support. AI platform experience is not required; strong data center and server hardware fundamentals are the key requirements. **Dell PowerEdge experience is highly preferred.** Responsibilities * Provide on-site support for enterprise server and data center environments. * Perform server hardware installation, maintenance, troubleshooting, and repairs. * Execute server builds, replacements, swaps, and component upgrades. * Replace and troubleshoot hardware components including: * CPUs * Memory * Power supplies * GPUs * Other server components * Perform firmware updates and hardware diagnostics. * Troubleshoot issues involving hardware, firmware, and operating systems. * Support reactive break/fix incidents and preventative maintenance activities. * Follow technical procedures and provided action plans. * Document all work performed accurately and in a timely manner. * Collaborate with technical teams and customers to resolve issues. * Participate in on-call support rotations when required. ## Related Videos - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [This App Reached 10,000 Users in One Week. 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