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# IT Systems Analyst

- **Company:** MMC-HR, LLC
- **Location:** Los Angeles, CA, United States
- **Salary:** $80,000.0
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), .NET Framework, Microsoft Excel, Active Directory, Application Programming Interfaces (APIs), Data Analysis, Microsoft Azure, Computer Programming, Desktop Computing, IBM Cognos Business Intelligence, Python (Programming Language), Microsoft Office, Networking Basics, Power BI, Azure Active Directory, Salesforce.Com, SQL Databases, Apex Code, Freeform SQL, Internet Protocol Telephony, Information Technology, Data Analytics, Ultimate Software
- **Published:** May 15, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=4829e2a87c56ba14

## About the Role

Do you have experience in SQL?, * Strong attention to detail - you catch things others miss

 * Clear communicator, both written and verbal
 * Comfortable managing multiple priorities in a busy environment
 * Customer-service mindset when working with internal staff and external clients
 * Experience with Salesforce administration and Flow development
 * Hands-on SQL experience and familiarity with BI/data analytics tools
 * Working knowledge of Azure, Active Directory, and Office 365
 * Programming experience (API, Python, .NET) is a plus

## Description

We're hiring a IT Systems Analyst to join our team. You'll wear a few hats - handling IT support, systems administration, Salesforce configuration, and data analysis. If you take pride in your work, thrive on problem-solving, and enjoy working in a fast-paced environment, this role is for you.

What You'll Do

IT Support

 * Provide day-to-day support via the corporate IT help desk (phone, voicemail, and email)
 * Install, configure, and troubleshoot computers, software, and peripheral equipment
 * Support VOIP systems, networking, and basic client/employee IT needs
 * Create and maintain knowledge base documentation for internal teams
 * Manage hardware and software inventory

Systems Administration

 * Administer and support Office 365, Azure Active Directory, Teams, OneDrive, and Zoom
 * Manage access control for client and user applications
 * Support Microsoft Azure configurations for internal and external clients
 * Administer UKG Ready and Ultimate Software platforms (preferred)
 * Handle general networking and Active Directory administration

Salesforce Administration

 * Administer and maintain the Salesforce CRM platform
 * Build and manage Salesforce Flows for automation and process improvement
 * Create reports and dashboards in Lightning Experience
 * Work with Apex and Formstack for Salesforce as needed
 * JavaScript experience is a plus, but not required

Data & Analytics

 * Write advanced SQL queries for data analysis and modeling
 * Work with BI tools such as Power BI, Excel, and Cognos BI
 * Contribute to data science or analytics initiatives
 * Support API, Python, and .NET development projects


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