> Markdown version of [/jobs/ext/185739-it-technical-support](https://www.wearedevelopers.com/jobs/ext/185739-it-technical-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Technical Support - **Company:** Hamra Enterprises - **Location:** Springfield, MO, United States - **Salary:** $45,760.0 - $49,920.0 - **Contract:** Franchise - **Skills:** Information Systems, Network Service, Wireless Access Point, Wi-Fi Technology, Network Routers, Tablet Computers, Firewalls (Computer Science), Information Technology, Laptops - **Published:** May 27, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=592623538afc321b ## About the Role Do you have a valid Driver's License license?, Do you have experience in Schedule management?, Do you have a Associate's degree?, To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of all knowledge, skill, and/or ability required. * Associates degree with at least 2 years of similar experience or Bachelor's degree in an IT related field. * Must have a valid drivers license, company provided car. * Must be able to travel locally on a daily basis to various locations. * Must have excellent daily time management skills and be capable of prioritizing activities and schedule to obtain effective results. * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, construction plans and procedure manuals. * Ability to work independently at our locations. * Ability to write routine reports and correspondence. * Ability to report issue status to multiple levels within the organization promptly and accurately. * Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. * Must work well with fellow employees and exhibit professional appearance and demeanor at all times. ## Description * Performs full range of on-site maintenance and repairs on a variety of IT equipment to include technical diagnostics, break/fix, installation, configuration, removal and café/staff call assistance. * Provide technical support for Office IT infrastructure and equipment such as laptops, printers, cameras, music equipment, tablets, fax machines, IT services, telephones, routers, firewalls, Broadband communication lines, Wi-Fi access points, etc. * Coordinates activities with help desk, network services, or other information systems groups. * Manages territory, inventory and time, along with maintaining a high level of customer satisfaction and cost effective services. * Shows measurable progress in technical abilities, troubleshooting techniques and productivity. * Maintains and manages tool kit, supplies, and accurate inventory for territory. * Responsible for maintaining a "trunk stock" inventory with a value over and above $1000. * Accurately and timely completion of call summaries, time sheets and work logs. Provides help desk support with location's equipment working closely with the help desk * Provides updates, status and completion of information to manager, problem request tracking system, and/or users. * Provide support and assistance to senior staff in all systems functions for location's management. * Assist IT Manager with projects as necessary. * Install IT infrastructure and equipment at new locations being built and locations being remodeled, some installations may be overnight. * Must follow the policies and procedures set forth by Hamra Enterprises LLC. ## Related Videos - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Modern Web Development with Nuxt3](https://www.wearedevelopers.com/videos/294-modern-web-development-with-nuxt3) - [Demystifying application networking in the cloud](https://www.wearedevelopers.com/videos/675-demystifying-application-networking-in-the-cloud) - [Embracing the Hybrid Cloud: Unlocking Success with Open Source Technologies](https://www.wearedevelopers.com/videos/883-embracing-the-hybrid-cloud-unlocking-success-with-open-source-technologies) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [How to Find Tech Jobs in Vienna](https://www.wearedevelopers.com/magazine/292-how-to-find-tech-jobs-in-vienna)