> Markdown version of [/jobs/ext/185888-senior-enterprise-it-engineer](https://www.wearedevelopers.com/jobs/ext/185888-senior-enterprise-it-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Enterprise IT Engineer - **Company:** S. Walker, Inc. - **Location:** San Francisco, CA, United States - **Experience:** Expert - **Salary:** $170,000.0 - $200,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Artificial Intelligence, Apple Mac Systems, Collaborative Software, Cyber Security, Dynamic Host Configuration Protocol, Domain Name System (DNS), Identity and Access Management, Issue Tracking Systems, IT Management, Virtual Private Networks (VPN), Linux System Administration, Microsoft Office, Networking Basics, Azure Active Directory, Server Administration, Software Engineering, TCP/IP, User Environment Management, User Provisioning Software, Okta, System Availability, Software Troubleshooting, Reliability of Systems, Microsoft InTune, Information Technology, Casper Suite, Gsuite, User Accounts - **Published:** May 15, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=955953f9ff7237e6 ## About the Role Do you have experience in VPN management?, Do you have a Bachelor's degree?, Required * Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience) * 5+ years of experience in an enterprise IT administration role, ideally with a focus on identity management, device management, and security best practices * Proficiency with identity management platforms (e.g., Okta, Azure AD, Rippling, or similar) * Hands-on experience with MFA tools, VPNs, and endpoint security solutions * Familiarity with device management tools (e.g., Jamf, Intune, or similar) * Knowledge of collaboration tools administration (e.g., Google Workspace, Office 365, or ticketing systems) * Solid understanding of networking principles (TCP/IP, DNS, DHCP) and Windows/macOS/Linux environments * Excellent communication and interpersonal skills; capable of guiding and training non-technical users * Strong problem-solving abilities and attention to detail * Demonstrated bias for action and urgency, especially in critical situations requiring immediate response, such as user account lockouts * Ability to prioritize and respond to support requests efficiently, ensuring adherence to service level agreements (SLAs) for timely resolution Nice to Have * Experience in fintech, payments, or regulated environments * Track record of supporting cross-functional teams and managing competing priorities in high-growth environments ## Description As Senior Enterprise IT Engineer, you will own the security, management, and support of Imprint's core IT infrastructure and end-user services. This role is critical to maintaining our security posture, enabling seamless employee operations, and ensuring compliance across a distributed organization. You will partner closely with teams across the company to implement identity and access controls, manage devices and software, and deliver exceptional end-user support. As we're becoming an AI-native company, you'll have the opportunity to help us build and execute on this vision from an IT perspective. This is a hands-on role with direct accountability for system reliability, security hygiene, and operational efficiency. What Success Looks Like in the First 90 Days * Established clear ownership of identity and access management processes, including SSO, MFA, and user provisioning * Completed a full audit of access controls and device compliance, with remediation plans in place for any gaps * Built strong working relationships with internal stakeholders and demonstrated responsiveness to support requests * Implemented improvements to device management workflows that reduce friction for end users * Delivered clear documentation and training materials for key systems and processes * Demonstrated urgency and bias for action in resolving critical issues, especially account lockouts and access emergencies Responsibilities Identity Management Systems * Manage, configure, and monitor identity and access management tools (SSO, MFA, etc.) * Implement and enforce the principle of least privilege for all user accounts and resources * Lead periodic access reviews and take corrective actions based on findings Device Management * Oversee the deployment, maintenance, and troubleshooting of device management platforms * Ensure all devices are hardened according to security best practices and organizational policies * Manage patching and updates, coordinating with end users to minimize downtime Software Administration * Deploy, update, and troubleshoot software applications for end users * Create and maintain documentation on software rollout procedures and user guides * Work closely with vendors and internal teams to resolve issues in a timely manner Collaboration Tools * Administer and support email systems, ticketing platforms, and other collaboration tools * Monitor usage and performance, ensuring high availability and a positive user experience * Develop user training materials and deliver training sessions to drive adoption and best practices End User Support * Provide technical support for hardware and software issues for remote employees across multiple time zones * Coordinate with cross-functional teams to resolve complex issues * Maintain an inventory of all IT assets and manage lifecycle processes Security & Compliance * Continuously evaluate and implement security enhancements to end-user devices and infrastructure * Conduct regular audits and reviews to ensure compliance with internal policies and external regulations * Collaborate with the information security team to align device and access controls with broader security initiatives ## Related Videos - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Debunking the Top 10 Myths about Web 3](https://www.wearedevelopers.com/videos/634-debunking-the-top-10-myths-about-web-3) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [How to Answer the Interview Question: “Why Do You Want to Be a Software Engineer?”](https://www.wearedevelopers.com/magazine/392-how-to-answer-the-interview-question-why-do-you-want-to-be-a-software-engineer) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)