> Markdown version of [/jobs/ext/1861357-lead-it-manager](https://www.wearedevelopers.com/jobs/ext/1861357-lead-it-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Lead IT Manager - **Company:** Group Llc - **Location:** Farmingdale, NY, United States - **Experience:** Expert - **Salary:** $100,000.0 - $120,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Adobe Creative Cloud, Software Applications, Microsoft Azure, Data Security, Information Technology Operations, Internetworking, Network Architecture, Network Connections, Server Virtualization, Microsoft SharePoint, Software Licensing, Information Security Management System, Microsoft InTune, Information Technology, Patch Management - **Published:** July 31, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=20401951efad7ef9 ## About the Role Extensive knowledge of Microsoft 365 Proven track record in supporting multiple locations and remote staff Ability to travel to each office at least once per quarter Time zone flexibility Background in Microsoft 365 with understanding of server environments Microsoft Intune experience is required Understanding of ITIL V4 or similar IT Service Management frameworks Experience in managing Cisco Meraki or Similar Network Infrastructure Experience managing Virtual server environments Working knowledge of Remote Monitoring and Management solutions such as Ninja One, Datto RMM or similar Experience in software licenses and provisioning (M365, Adobe Creative Cloud etc.) Proven experience in running vulnerability and patch management for desktop, applications and infrastructure Able to clearly communicate and present status and incident management updates. Basic understanding of ISO27001 or similar ISMS frameworks would be beneficial but not essential Eligibility Requirements * Must be able to work full-time * Must be eligible to work in the United States of America * The following Microsoft certifications are required ## Description The North American Lead IT Manager (NA Lead IT Manager) will be responsible for organizational wide systems and IT Service delivery including both in person and remote support for the brands in the North American region at this time inclusive of DPA Microphones, Group One, Harrison, Jerry Harvey Audio & Sound Devices. The NA Lead IT manager will liaise with the Audiotonix Group IT Director who sets standards and policies for the brands globally. They will primarily be responsible for Group One's offices in New York, Pennsylvania, Tennessee, and California as well as many remote employees across the US. The NA Lead IT Manager will be responsible and accountable for the IT service delivery of applications and infrastructure for North America with support from their peers in US time zones and UK & European IT Resources., Setting and managing the IT budget Maintaining computer systems, including running regular checks on network and data security Implementing IT policy and best practice guides for all employees Conducting routine evaluations of network and data security Provide periodic update to senior management on the state of IT operations and any concerns Troubleshoot, investigate, and resolve day to day IT challenges (i.e. hardware failures and management, internet connectivity issues, printer connection issues) Identifying and acting on opportunities to improve existing systems Control and manage purchasing process for new and replacement laptops and devices, monitor factory and extended warranties on equipment in use Manage asset allocation for new hires and replacements for existing employees Manage asset tagging system and own responsibility of tracking all IT assets Manage all Microsoft 365 accounts for Group One employees Manage and support the use of Microsoft 365 authenticator Manage infrastructure and access to Group One SharePoint site Manage cellphone plans including liaising with the CFO to ensure the most economical plans are matched with the needs of our population Manage internal phone system (GoTo), including new hire set up and terminations as well as incoming call triage process for each office and brand Manage distribution, and connectivity of all technical equipment, including printers User Training and Support for all IT applications Available for special projects as they arise (conference room Teams call connectivity) Visit each office as needed Manage network connectivity and efficiency for each location Partner with parent company /corporate IT department in UK Supervisory Responsibilities - This position does not have any direct reports, * Teams Administrator Associate * Endpoint Administrator Associate * 365 Certified Fundamentals * Security, Compliance, and Identity Fundamentals * Azure Fundamentals * Microsoft 365 Certified: Administrator Expert (not required, but will need to be obtained during employment) Pay: $100,000.00 - $120,000.00 per year ## Related Videos - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [Crew Management System for Airlines: Plan duties for pilots & flight attendants worldwide](https://www.wearedevelopers.com/videos/1444-crew-management-system-for-airlines-plan-duties-for-pilots-flight-attendants-worldwide) - [Web-based Information Visualization](https://www.wearedevelopers.com/videos/84-web-based-information-visualization) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)