> Markdown version of [/jobs/ext/1862894-logistics-operations-management-control-tower-bilingual-english-korean](https://www.wearedevelopers.com/jobs/ext/1862894-logistics-operations-management-control-tower-bilingual-english-korean). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Logistics Operations Management (Control Tower) - Bilingual (English/Korean) - **Company:** Woongjin, Inc - **Location:** Santa Ana, CA, United States - **Experience:** Expert - **Salary:** $66,560.0 - $72,800.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Data Analysis, Lookup Table, Microsoft Office, Pivot Tables, Microsoft PowerPoint - **Published:** July 15, 2026 - **Apply:** https://jobs.smartrecruiters.com/WJCompany/744000137992839-logistics-operations-management-control-tower-bilingual-english-korean- ## About the Role * Bachelor's Degree required. * Bilingual in Korean and English required. * 8+ years of transportation, logistics, freight forwarding, or supply chain related experience. * Strong experience with drayage, rail transportation, transloading centers, warehouse operations, and OTR transportation. * Strong understanding of international transportation, ocean shipping, freight forwarding, and North American transportation networks. * Experience managing transportation vendors, carrier performance, and customer relationships. * Advanced proficiency in Microsoft Office applications, especially Excel (Pivot Tables, XLOOKUP/VLOOKUP, data analysis) and PowerPoint. * Excellent analytical, organizational, problem-solving, and project management skills. * Ability to prioritize multiple projects and consistently meet deadlines in a fast-paced environment. * Strong presentation, communication, and interpersonal skills with the ability to work effectively across cross-functional teams. * Experience leading, coaching, and developing team members with effective leadership. * Experience with TMS, WMS, ERP, or logistics visibility platforms preferred. * Self-motivated, reliable, and committed to delivering high-quality work on time. * Hands-on leader who is willing to support the team with both operational tasks and strategic projects. * Ability to travel up to 20% within the U.S ## Description * Manage daily Control Tower operations across drayage, rail, transloading centers, warehouse operations, and OTR transportation. * Monitor shipment movement and transportation performance to ensure timely execution while proactively resolving operational issues. * Develop and maintain weekly and monthly operational reports, KPI dashboards, and executive presentations for management, customers, and headquarters. * Analyze transportation data to identify trends, operational risks, service failures, and cost-saving opportunities. * Manage relationships with ocean carriers, trucking companies, rail providers, warehouses, terminals, and other logistics partners to improve operational performance and customer satisfaction. * Review carrier performance and conduct regular business reviews to drive continuous service improvements. * Lead transportation optimization initiatives, process improvements, automation projects, and operational standardization. * Support transportation contract reviews, service agreements, and implementation of new logistics programs. * Coordinate with internal departments and overseas offices to resolve operational issues and ensure smooth shipment execution. * Lead and develop team members while promoting accountability, collaboration, and customer-focused service. * Support day-to-day operations as needed and lead by example with a hands-on approach. * Perform other job-related duties and special projects as assigned. ## Related Videos - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [Is it still C#? 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