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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Support Specialist - Anchorage - **Company:** Lynden Incorporated - **Location:** Anchorage, AK, United States - **Experience:** Experienced - **Salary:** $68,307.0 - $76,398.0 - **Contract:** Permanent contract - **Skills:** Desktop Computing, Linux, Desktop Virtualization, Windows Servers, IP Cameras, Network Service, Software Maintenance, Server Virtualization, Software Systems, Mobile Os, Peripherals, Laptops, Network Server - **Published:** July 1, 2026 - **Apply:** https://www.disabledperson.com/jobs/73401440-technical-support-specialist-anchorage ## About the Role * Minimum of two years' related experience. * Must be able to obtain a Secure Identification Display Access (SIDA) badge for Anchorage International Airport access. * Associate's degree or equivalent from two-year College or technical school in relevant subject. * Valid driver's license. * This role requires ongoing authorization to work in the U.S. without sponsorship. ## Description * Provide advanced troubleshooting, diagnostics, and repairs for end-user hardware, software, and IoT systems via phone, chat, remote tools, or onsite intervention. * Install, image, configure, deploy, and maintain desktops, laptops, peripherals, servers, printers, cameras, and mobile devices, including troubleshooting associated hardware, software, and network services. * Manage and prioritize escalated incidents and project tasks through ticketing and project-management systems to ensure accurate, sequenced, and compliant resolution. * Lift items over 25 lbs. and work in confined spaces to replace workstations, monitors, run cabling, and perform other physical tasks. * Document all hardware and software maintenance, troubleshooting activities, and ticket updates in accordance with company standards. * Maintain the company's hardware and software asset inventory, ensuring records are current and accurate. * Advise end users on selecting hardware and software solutions that meet business requirements. * Stay current with developments in workstation and mobile operating systems, and internal networking practices., * Virtual server and desktop infrastructure * Enterprise mobility management and deployment of Android devices * Windows Server 2016, 2019, 2022 and/or Linux and associated server infrastructure * Industrial label printers and multifunction enterprise devices * IP Camera infrastructure and video management systems * CompTia A+, Network+ and/or Security+ certification Your Schedule * The work associated with this position will be performed onsite * Monday - Friday 8:30am to 5:00pm from our Anchorage corporate office * Occasional work hours outside the normal schedule may be required * On call rotation: 1 week, every 3 weeks to support after hours and weekend calls * Occasional travel to other Alaska based Service Centers Why should you join us? * We're ethical and human. We don't get everything perfect, but we try hard. When we miss the mark, we own it and make it right. * We work as a collaborative team built on respect and support. * We work in a casual office setting Fine Print: All employment offers are contingent on a satisfactory background check and pre-employment drug screen, excluding marijuana where prohibited by law. 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