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# Senior Backend Software Engineer

- **Company:** Shield AI
- **Location:** San Diego, CA, United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** PHP (Programming Language), Application Programming Interfaces (APIs), Artificial Intelligence, C Sharp (Programming Language), Software Quality, Software Debugging, Distributed Systems, Github, Systems Integration, Data Logging, Chatbots, ReactJS, Delivery Pipeline, Large Language Models, Backend, Git, Event Driven Architecture, Build Management, Data Analytics, React Native, Front End Software Development, Restful APIs, Domain Driven Design, Software Version Control
- **Published:** May 15, 2026
- **Apply:** https://arc.dev/remote-jobs/j/joppy-senior-backend-software-engineer-opedp5t6r7

## About the Role

* Strong problem-solving mindset and ability to handle ambiguous problems
 * Effective use of AI in daily work (coding, debugging, designing, analyzing, automating)
 * Product-oriented thinking: you care about the "why" as well as the "how"
 * Comfort working across multiple technologies and willingness to learn new ones
 * Solid knowledge of RESTful API design, development, and integration best practices
 * Experience with event-driven architectures (EDA) and message-based communication between services
 * Familiarity with Domain-Driven Design (DDD) and clean architecture principles
 * Working knowledge of CI/CD pipelines and version control best practices (Git, GitHub Actions or similar)
 * Strong emphasis on testing (unit, integration) and commitment to code quality, scalability, and maintainability
 * Familiarity with observability practices including logging, monitoring, and tracing
 * Excellent collaboration and communication skills to work effectively within cross-functional teams

Nice to have

 * Backend experience with PHP and/or C# (or equivalent)
 * Frontend experience with React or React Native
 * Experience in APIs, integrations, and system design
 * Knowledge of AI tools, LLMs, and automation workflows
 * Experience with data-informed decision making
 * Proven ability to design and integrate RESTful APIs focusing on performance and reliability
 * Knowledge of testing practices and focus on code quality
 * Experience with observability principles in distributed systems

## Description

* Build features that anticipate customer needs and remove friction before questions arise
 * Ensure critical information (flight details, trip changes, add-ons) is clear, timely, and accessible across app, web, and communication channels
 * Design systems that reduce uncertainty and increase trust through smart automation and clear user experience
 * Help design and build AI-powered chatbots and voicebots to maximize self-service and reduce manual support
 * Automate inbound and outbound customer communication related to trip changes (flights, hotels, schedules)
 * Apply AI to classify, route, resolve, or fully automate customer interactions
 * Collaborate with the team to refine problems before coding
 * Use data to validate assumptions, measure impact, and continuously improve solutions
 * Actively participate in shaping product decisions, not just implementing tickets


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