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# Junior IT Application Support Engineer (D365)

- **Company:** idpp
- **Location:** Kortrijk, Belgium
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Application Performance Management, Business Software, Automation of Marketing, Microsoft Dynamics, Data Logging, Information Technology, Tools for Reporting
- **Published:** August 2, 2026
- **Apply:** https://www.adzuna.be/details/5825375464

## About the Role

You're someone who enjoys understanding how systems work and finds satisfaction in solving technical challenges. You're curious, service-oriented and motivated to help colleagues move forward.

You also bring:

 * A professional bachelor's degree in an IT-related field.
 * A strong interest in business applications and digital processes.
 * An analytical mindset and a solution-driven approach.
 * A proactive attitude and the motivation to keep developing yourself.
 * Strong communication skills and a customer-focused mindset.
 * Excellent command of Dutch and good knowledge of English. Knowledge of French is a plus.

Experience with ERP systems, reporting tools or workflow-automation platforms is an advantage, but not required - the organisation is happy to invest in your growth., * 2+ years of experience with business applications

 * 2+ years of experience with Microsoft Dynamics
 * 2+ years of experience in application support

## Description

* Providing first-line support for core business applications, such as ERP systems, reporting tools and document-processing platforms.
 * Logging, analysing and resolving user questions and incidents. More complex cases will be handled together with IT teammates or external partners.
 * Proactively monitoring applications and integrations to detect and resolve potential disruptions early.
 * Continuously improving applications by suggesting optimisations, testing new features and guiding users through changes.
 * Supporting IT projects where new tools or enhancements are introduced across the international organisation.
 * Expanding your technical skills. After a thorough onboarding period, you'll have the opportunity to build automations and integrations within the organisation's workflow-automation environment.


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