> Markdown version of [/jobs/ext/186690-solutions-architect-nyc](https://www.wearedevelopers.com/jobs/ext/186690-solutions-architect-nyc). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Solutions Architect (NYC) - **Company:** HYRO LLC - **Location:** New York, NY, United States - **Experience:** Experienced - **Salary:** $140,000.0 - $175,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Software Engineering, Chatbots, Information Technology, Natural Language Understanding - **Published:** May 15, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=0a49b287786671d2 ## About the Role Do you have experience in Technical solutions implementation?, Do you have a Bachelor's degree?, * 4+ years experience as a Solutions Architect of a technical product or other relevant customer-facing technical positions * Experience in managing deployments, providing technical support, and troubleshooting * BSc in Computer Science or equivalent; deep technical understanding * Strong understanding of all aspects of the product and software development lifecycle, including product strategy, roadmap, and release * Ability to make trade-offs between long-term vision & strategy and short-term needs * Exceptional multi-tasker with great communication skills * Be proactive in addressing and foreseeing issues that may come up during the deployment cycles * Experience in a healthtech company - big advantage * Experience with ML / AI / NLU technologies and products - big advantage This is a hybrid role, with at least 3 days in the NYC office. Applicants must be currently authorized to work in the United States on a full-time basis. ## Description Hyro, the leader in Responsible AI Agents for Healthcare, enables health systems to safely automate workflows and conversations across their most valuable platforms, services, and channels - including call centers, websites, SMS, mobile apps, and more. Hyro's clients, which include Intermountain Health, Baptist Health, and Hackensack Meridian Health, benefit from AI agents that are fully HIPAA-compliant, fast to deploy, easy to maintain, and simple to scale - generating better conversations, successful patient outcomes, and revenue-driving insights., We are looking for a Solutions Architect to join our growing post-sales team in NYC. As a Solutions Architect, you will be an integral part of a growing team of top professionals that drives next-generation conversational AI experiences. You will be a trusted advisor to our clients and be an essential part of their success by performing scoping meetings, making architectural recommendations for Hyro's product, and delivering high-quality deployments. As a passionate technologist and customer advocate, you will bridge the gap and connect the dots between the technical solution and business value for the customer from post-sales to the maintenance stage., * Immerse yourself in Conversational AI and Natural Language Understanding (NLU) technologies and innovations, and work closely with the R&D department to keep improving our state-of-the-art solution * Own the client's projects, managing deployments of Hyro's responsible AI Agents * Project confidence as a trusted advisor for customers as well as internal stakeholders such as Engineering, Product Management, Customer Success, Sales, and more * Advise clients on best practices, understanding the client's goals and prescribing the best approach to achieve those goals * Designing, modifying, and testing Hyro's products on customer's environment and troubleshooting should we encounter issues. ## Related Videos - [Hiring AI Native Talents](https://www.wearedevelopers.com/videos/100268-hiring-ai-native-talents) - [Chatbots are going to destroy infrastructures and your cloud bills](https://www.wearedevelopers.com/videos/1130-chatbots-are-going-to-destroy-infrastructures-and-your-cloud-bills) - [The Avengers Initiative (Practical Ethics for Software Engineers)](https://www.wearedevelopers.com/videos/2070-the-avengers-initiative-practical-ethics-for-software-engineers) - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [HR Tech: An Essential Ingredient for Tech-Driven Business Transformation](https://www.wearedevelopers.com/videos/1482-hr-tech-an-essential-ingredient-for-tech-driven-business-transformation) - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Top HR Tech Conferences in 2024](https://www.wearedevelopers.com/magazine/303-top-hr-tech-conferences-in-2024) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [MLOps – What’s the deal behind it?](https://www.wearedevelopers.com/magazine/125-mlops-what-s-the-deal-behind-it) - [5 Reasons Why Attending Conferences in 2026 Matters More Than You Think](https://www.wearedevelopers.com/magazine/692-5-reasons-why-attending-conferences-in-2026-matters-more-than-you-think)