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# Payroll Implementation Manager

- **Company:** Sona
- **Location:** London, UK
- **Salary:** £50,000.0 - £60,000.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Spreadsheets, System Configuration
- **Published:** August 2, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5824440139

## About the Role

* Proven, hands-on experience implementing UK payroll systems end-to-end, not just coordinating others who do
 * Deep working knowledge of UK payroll legislation and processing
 * Genuinely curious, adaptable, and comfortable with ambiguity - things won't always be fully defined
 * High attention to detail and a strong sense of accountability
 * Comfortable using AI in everyday tools like spreadsheets, communications, and reconciliation
 * Bonus: CIPP (or equivalent) qualification, or working towards one

## Description

As a Payroll Implementation Manager at Sona, you'll take end-to-end ownership of onboarding customers onto our payroll platform, from initial discovery and system configuration through to parallel runs, training, and go-live.

You'll work hands-on with the software itself, not just alongside it, partnering closely with the wider implementation team, product engineers, and payroll bureau colleagues to get every customer live cleanly. Attention to detail and end-to-end ownership matter more here than in most roles, and you'll need to be comfortable double-checking your own work and speaking up early when something doesn't look right.

This role sits within a growing customer function that's still finding its shape. You'll have direct influence over how Sona's payroll implementation process and product evolve, with a level of access to the product team that's unusual for an implementer. It's a startup pace: no bureaucracy, high-caliber colleagues, and fast-moving development, so you'll need to be comfortable operating without everything being fully defined.

Responsibilities

 * Own end-to-end payroll implementations: discovery, system configuration, parallel runs, training, and go-live
 * Configure and troubleshoot UK payroll setups, including GL and pensions configuration and RTI processing
 * Identify opportunities for process improvement and take ownership of seeing them through
 * Partner with Project Managers and Solutions Architects to support the wider implementation journey
 * Provide ad hoc on-site customer support for training and launch, alongside remote delivery
 * Use AI tools confidently in your day to day work, from reconciliation to communication


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