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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior AI Deployment Consultant - **Company:** Fin - **Location:** London, UK (Remote available) - **Experience:** Expert - **Salary:** £61,267.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Computing Platforms, Software as a Service, System Configuration, Salesforce.Com, Software Deployment, Data Streaming, Systems Integration, Deployment Automation, Zendesk - **Published:** August 2, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5824431213 ## About the Role * 6+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies * Proven success managing large, complex projects with multiple stakeholders and workstreams. * Strong technical aptitude - comfortable configuring software platforms and discussing integrations, APIs, and data flows. * Excellent project management skills with a structured, proactive, and detail-oriented approach. * Exceptional communication and relationship-building skills, capable of influencing both executives and technical stakeholders. * Experience implementing or configuring platforms like Intercom, Zendesk, Salesforce, or similar customer experience tools is a plus. * Analytical mindset with strong problem-solving, prioritisation, and decision-making skills. * Adaptability and resilience in a fast-paced, changing environment. * Passion for technology, AI, and helping customers succeed. * Automation Rate - Are you driving your customers to achieve high adoption of Fin? * Customer Satisfaction - Do customers receive a delightful and thorough experience as they begin their journey with Fin? * Timeliness - Are your projects on-schedule against the dedicated timelines? ## Description You'll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence. * Lead end-to-end deployment programs for our largest customers, ensuring successful and timely implementation to Intercom and Fin. * Define project scope, success criteria, and timelines that align with each customer's unique goals and support model. * Act as the primary point of contact for customers throughout implementation, managing communication, alignment, and expectations. * Partner cross-functionally with Sales, Customer Success, Engineering, and Product teams to design tailored deployment strategies and deliver measurable outcomes. * Facilitate discovery sessions to understand complex customer requirements and translate them into actionable technical and project plans. * Perform hands-on configuration of Intercom features - including automation, workflows, technical procedures and reporting - supported by our Forward Deployed Engineers for advanced integrations. * Coordinate technical readiness activities, including integrations, data migrations, and security reviews. * Track key metrics on both the customer and Intercom side such as time-to-value, automation rates, and customer satisfaction, taking proactive steps to ensure successful outcomes. * Collaborate with our Product and R&D teams to surface feedback, identify improvements, and help shape future innovations. * Contribute to the evolution of our Deployment Services methodology, templates, and best practices. ## Related Videos - [The AI Agent Path to Prod: Building for Reliability](https://www.wearedevelopers.com/videos/1523-the-ai-agent-path-to-prod-building-for-reliability) - [Python-Based Data Streaming Pipelines Within Minutes](https://www.wearedevelopers.com/videos/1233-python-based-data-streaming-pipelines-within-minutes) - [Building the Next Generation of Software](https://www.wearedevelopers.com/videos/100186-building-the-next-generation-of-software) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Why and when should we consider Stream Processing frameworks in our solutions](https://www.wearedevelopers.com/videos/1085-why-and-when-should-we-consider-stream-processing-frameworks-in-our-solutions) - [Leveraging Server-Sent Events (SSE) for Efficient Data Streaming in UI Development](https://www.wearedevelopers.com/videos/905-leveraging-server-sent-events-sse-for-efficient-data-streaming-in-ui-development) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [How to start an AI project for a good cause and boost your career](https://www.wearedevelopers.com/magazine/15-how-to-start-an-ai-project-for-a-good-cause-and-boost-your-career)