> Markdown version of [/jobs/ext/1868421-it-support-analyst-12-month-ftc](https://www.wearedevelopers.com/jobs/ext/1868421-it-support-analyst-12-month-ftc). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Analyst - 12 Month FTC - **Company:** Spectrum IT Recruitment - **Location:** Winchester, UK (Remote available) - **Experience:** Experienced - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Active Directory, Microsoft Exchange Server, Identity and Access Management, Issue Tracking Systems, Microsoft Dynamics, Microsoft Office, Networking Basics, Remote Service Software, Wi-Fi Technology - **Published:** August 1, 2026 - **Apply:** https://www.apply4u.co.uk/jobs/x/42546452/ ## About the Role someone with a proactive, customer-focused mindset who enjoys problem-solving and thrives in a busy environment. This would suit an experienced Service Desk or Support Engineer who is self stater and can work with minimal supervision across a broad range of technical and IT project work alongside day-to-day support. With significant investment in technology and people, this role offers excellent experience in a modernising IT environment.Key Skills & Experience: Windows 11 support Office 365 / Microsoft 365 administration Active Directory / Entra access management Microsoft Exchange / email troubleshooting Service Desk / ticketing systems experience Remote support tools Printer setup and troubleshooting Basic network troubleshooting (e.g. switches, Wi-Fi, Meraki)Nice to haves: Microsoft Dynamics support experience Telephony systems (Mitel, Avaya or similar) ITIL knowledge or certificationSuitable candidates for this role will have at least 2 years' experience working in an IT Service Desk or IT Support environment and be confident supporting both technical and non-technical users at a 1st & 2nd Line level. Strong communication skills and a genuine passion for delivering excellent customer service are essential.All applicants must be eligible to work in the UK and able to commute to the Winchester office 2-3 days per week.For more information, please apply with an updated CV. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. ## Description Job DescriptionSpectrum IT are working with a well-established UK organisation currently undergoing a major digital transformation programme, and we're looking for an IT Support Analyst to join their internal IT team on a fixed term basis. This is an immediate start and on offer is a 12 month fixed term contract. Hybrid working, based on attending the clients headquarters in Winchester 2-3 days per week. This is an exciting opportunity to join a business right at the heart of a large-scale technology change, where you'll gain exposure to new systems, platforms, and ways of working.This is a varied, fast-paced support role where you'll be providing 1st and 2nd line support to users across the organisation, both for the UK head office and remotely. You'll be resolving a wide range of technical issues, managing support tickets, and working closely with other IT teams and third-party suppliers to ensure a high level of service is delivered to the business.The company are looking for ## Related Videos - [Smart, Connected, Unexpected: The Wild Side of IoT and AI](https://www.wearedevelopers.com/videos/1113-smart-connected-unexpected-the-wild-side-of-iot-and-ai) - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Prototyping with Hardware and the Web](https://www.wearedevelopers.com/videos/651-prototyping-with-hardware-and-the-web) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [#Wanted and #Misunderstood: Decoding the Divide Between Developers and HR](https://www.wearedevelopers.com/videos/1224-wanted-and-misunderstood-decoding-the-divide-between-developers-and-hr) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)